Swimming pool was relatively warm, and pool was not exposed to direct sun light after1400 so that kids enjoyed playing in the water. Staffs are friendly, breakfast on 24th floor were amazing. Definitely want to stay again.
Yuji
2024 年 5 月に 2 泊滞在
8/10 (良い)
MASARU
2024 年 4 月 25 日
MASARU
2024 年 4 月に 2 泊滞在
GM NKumar からの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Masaru,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the rating you gave. In the meantime, my team and I look forward to welcoming you back on your next visit to Manila. Sincerely,Nantha KumarGeneral Manager
4/10 (不満)
TORU
2024 年 4 月 20 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
全体的にイマイチ
TORU
2024 年 2 月に 3 泊滞在
6/10 (普通)
TOMOHIDE
家族旅行
2024 年 4 月 4 日
気になった点 : 清潔度、設備とサービス
施設、設備が古い。これでファイブスターはないと思います。
TOMOHIDE
2024 年 4 月に 1 泊滞在
GM NKumar からの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Tomohide,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. Thank you as well for taking the time to review our hotel and for sharing your feedback. I note with regret your various comments about our facilities and would like to extend my apologies for any inconvenience caused. Please rest assured that your comments are well taken and will be addressed with my team. We hope you will come again and allow us to give you a better experience.Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
Hiroki
2024 年 3 月 2 日
良かった点 : スタッフとサービス
Hiroki
2024 年 2 月に 3 泊滞在
GM NKumar からの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Hiroki,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property and for the rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager
6/10 (普通)
Hiromitsu
出張
2024 年 1 月 22 日
Hiromitsu
GM NKumar からの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Hiromitsu, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. It is with concern however that I have taken note of the rating you gave. As I wish to learn more on areas we can further improve on, I would appreciate receiving your detailed feedback at your most convenient time. In the meantime, we look forward to welcoming you back and provide you a better stay experience. Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
Tomotaka
2024 年 1 月 20 日
Tomotaka
2024 年 1 月に 1 泊滞在
GM NKumar からの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Tomotaka, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. We appreciate the excellent rating you gave and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
YOHEI
出張
2024 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
全て良かった
YOHEI
GM NKumar からの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Yohei, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. We appreciate the kind feedback and excellent rating you gave and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
TOSHIO
2024 年 1 月 6 日
TOSHIO
2024 年 1 月に 4 泊滞在
GM NKumar からの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Toshio, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the rating you gave. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager
6/10 (普通)
Kazutoshi
2023 年 12 月 21 日
Kazutoshi
2023 年 12 月に 3 泊滞在
GM NKumar からの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Kazutoshi, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. However, it is with concern that I have taken note of the rating you gave. As I wish to learn more on areas we can further improve on, I would appreciate receiving your detailed feedback at your most convenient time.In the meantime, my team and I look forward to welcoming you back in the future. Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
KYOKO
2023 年 11 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was so nice.
KYOKO
2023 年 11 月に 3 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 12 月 2 日)
Dear Kyoko,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. We appreciate the warm compliments and excellent rating you gave and look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
6/10 (普通)
etsuo
小さなお子様連れの家族旅行
2023 年 11 月 21 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Wi-Fi が不安定なため、モバイルが使えないときがある。
etsuo
2023 年 11 月に 1 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 11 月 26 日)
Dear Etsuo,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. I regret to read your comment regarding the Wi Fi connection and would like to sincerely apologize for any inconvenience caused. Rest assured that this is well taken for our review. Meantime, we look forward to welcoming you back and provide you a better stay experience.Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
Tomotaka
2023 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス
Tomotaka
2023 年 11 月に 1 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 11 月 26 日)
Dear Tomotaka,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
Hiroo
2023 年 9 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hiroo
2023 年 9 月に 1 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Hiroo, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. Meantime, we look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
IKUKO
出張
2023 年 8 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
IKUKO
2023 年 8 月に 2 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Ikuko, We wish to extend our gratitude for staying at New World Makati Hotel and taking the time to review our property. We look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
Kazuyuki
2023 年 8 月 13 日
Kazuyuki
2023 年 8 月に 1 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Kazuyuki,Thank you very much for staying at New World Makati Hotel and for the excellent rating you gave. We look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
Busy
カップルで旅行
2023 年 7 月 9 日
部屋の電気が接触が悪いのかついたり消えたりが残念でした。
Busy
2023 年 7 月に 2 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 7 月 13 日)
Dear Busy,First and foremost, I wish to thank you for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback following your recent stay in our property. I regret to read your comment regarding the electricity in your room and would like to sincerely apologize for the inconvenience caused. Rest assured that this matter has been addressed by relevant team to prevent recurrence in the future.Meantime, we look forward to welcoming you back and provide you a better stay experience.Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
Sato
出張, カップルで旅行
2023 年 6 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good!
Sato
2023 年 6 月に 2 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 6 月 27 日)
Dear Sato,Thank you very much for staying at New World Makati Hotel and for the great review you gave. We look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
Kazunori
2023 年 6 月 22 日
良かった点 : 清潔度、スタッフとサービス
There is very good location in Makati City. Greenbelt Mall is in front of the hotel.
Kazunori
2023 年 6 月に 5 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 6 月 24 日)
Dear Kazunori,First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your review of our property. Your warm compliments regarding our central location are very much appreciated. Meantime, we look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
Natsumi
2023 年 6 月 1 日
良かった点 : 清潔度
Natsumi
2023 年 5 月に 1 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 6 月 19 日)
Dear Natsumi,Thank you very much for staying at New World Makati Hotel and taking the time to review our property following your recent visit. We appreciate the rating you gave and look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
宿泊されたお客様
出張
2023 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
目的がはっきりしていればとても良い場所にホテルがある
宿泊されたお客様
2023 年 5 月に 4 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 6 月 2 日)
Dear Valued Guest,Thank you very much for staying at New World Makati Hotel and taking the time to share your review with us. We are glad that you appreciated our central location.We look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
Takeaki
2023 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Takeaki
2023 年 5 月に 2 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 5 月 14 日)
Dear Takeaki,Thank you very much for staying at New World Makati Hotel and for the excellent rating you gave. We look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
katsutoshi
2023 年 4 月 24 日
katsutoshi
2023 年 4 月に 2 泊滞在
GM NKumarからの返信 (投稿日 : 2023 年 4 月 30 日)
Dear Katsutoshi,Thank you very much for staying at New World Makati Hotel and taking the time to review our property following your recent visit. We appreciate the excellent rating you gave and look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
Tetsuo
出張
2023 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
高級ホテルだけあってとても良い対応でした。
Tetsuo
2023 年 2 月に 2 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 3 月 4 日)
Dear Tetsuo,Thank you very much for staying at New World Makati Hotel and for taking the time to review our property. We appreciate the kind review and excellent rating you gave and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
Nobuyuki
出張, カップルで旅行
2023 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設設備は問題があまりないが、バスタブ等の清掃をもう少ししていただきと八日と
Nobuyuki
2023 年 1 月に 1 泊滞在
GM NKumarからの返信 (投稿日 : 2023 年 1 月 31 日)
Dear Nobuyuki,Thank you for staying at New World Makati Hotel and taking the time to share your feedback following your recent visit. Please rest assured that your comment regarding the cleaning of bathtub is well taken and has been shared with the relevant team for review.We look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
Dear Norie,Thank you very much for staying at New World Makati Hotel and taking the time to share your review with us. We appreciate your kind feedback regarding your stay and look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
Dear Takanori,Thank you for staying at New World Makati Hotel and taking the time to share your feedback following your recent visit. I regret to read your comments regarding the air-condition as well as the noise and would like to sincerely apologize for the inconvenience you experienced. Please rest assured that your concerns were shared with the relevant teams for corrective action to be taken. We hope to welcome you back and provide you a better stay experience.Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
Kazunori
2022 年 12 月 26 日
良かった点 : 清潔度、スタッフとサービス
Kazunori
GM NKumar からの返信 (投稿日 : 2023 年 3 月 7 日)
Dear Kazunori,Thank you very much for staying at New World Makati Hotel and taking the time to review our property following your recent visit. We look forward to welcoming you again soon. Sincerely,Nantha KumarGeneral Manager
Dear Nobihisa,Thank you very much for taking the time to share your review following your recent stay with us. It was a pleasure to read your kind feedback. Please rest assured that your comments regarding the room lighting and elevator are well taken and will be shared with my engineering team for review.We look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
6/10 (普通)
Sadahiro
出張, 家族旅行
2022 年 11 月 27 日
ロビーでの商談スペースが少ない
Sadahiro
2022 年 11 月に 1 泊滞在
GM NKumar からの返信 (投稿日 : 2022 年 12 月 3 日)
Dear Sadahiro,Thank you for taking the time to share your feedback following your recent stay. I am pleased to advise that you may hold your business meetings at The Lounge on the lobby level. Our associates will be more than pleased to assist you and your guests.We hope to welcome and have you again on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
HIDENORI
2022 年 11 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
HIDENORI
2022 年 11 月に 2 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 3 月 7 日)
Dear Hidenori,Thank you very much for staying at New World Makati Hotel and taking the time to review our property following your recent visit. We look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
雪男
2022 年 11 月 4 日
雪男
GM NKumar からの返信 (投稿日 : 2023 年 2 月 5 日)
Dear Valued Guest,Thank you very much for having taken the time to review our hotel following your recent visit. We look forward to welcoming you back in the near future.Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
æ??
家族旅行
2022 年 9 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
グリーンベルトと隣接しているので食事やショッピングにとても便利です。
æ??
2022 年 9 月に 7 泊滞在
GM NKumar からの返信 (投稿日 : 2022 年 9 月 21 日)
Dear æ??, Thank you for sharing your feedback following your recent stay. We are pleased to note that you appreciate the location of the hotel and found it convenient. We hope to welcome you back soon.Sincerely,Nantha KumarGeneral Manager
Dear Aihara,Thank you very much for having taken the time to review our hotel. We appreciate your kind feedback regarding your stay and look forward to welcoming you back in the near future.Sincerely,Nantha KumarGeneral Manager
10/10 (非常に良い)
Hirotaka
小さなお子様連れの家族旅行
2022 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
水回りもきれいで快適に過ごせました。食べるところが迷うぐらい立地は良いです。
Hirotaka
2022 年 8 月に 1 泊滞在
GM NKumar からの返信 (投稿日 : 2022 年 8 月 31 日)
Dear Hirotaka,Thank you very much for staying with us and for the kind review you gave. We look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
Dear Kuniaki,Thank you very much for having taken the time review our hotel and share your feedback following your recent stay with us. We look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
HIROAKI
出張
2022 年 7 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
HIROAKI
2022 年 7 月に 5 泊滞在
GM NKumar からの返信 (投稿日 : 2022 年 8 月 15 日)
Dear Hiroaki,
Thank you very much for having taken the time to review our hotel. We look forward to welcoming you back in the near future.
Sincerely,
Nantha Kumar
General Manager
Dear Shinsuke,
Thank you very much for taking the time to review our hotel. We appreciate your feedback and look forward to welcoming you again soon.
Sincerely,
Nantha Kumar
General Manager
10/10 (非常に良い)
Hidechika
2022 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hidechika
2022 年 7 月に 1 泊滞在
GM NKumar からの返信 (投稿日 : 2023 年 1 月 26 日)
Dear Hidechika, Thank you very much for staying at New World Makati Hotel and taking the time to review our property. We sincerely appreciate the rating you gave and look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
8/10 (良い)
Kazunori
2022 年 6 月 16 日
良かった点 : スタッフとサービス、設備とサービス
It’s location is very near Greenbelt Mall. So enjoy shopping and eating very easily! If you have time you can watch movies in the mall.
Kazunori
2022 年 6 月に 4 泊滞在
GM NKumarからの返信 (投稿日 : 2022 年 6 月 20 日)
Dear Kazunori,
Thank you for taking the time to review our hotel. I am pleased to note that you appreciated the location of the hotel and found it convenient.
We hope to welcome you again on your next visit to Manila.
Sincerely,
Nantha Kumar
General Manager
Dear Valued Guest,
Thank you very much for taking the time to share your feedback. We look forward to welcoming you back on your next visit to Manila.
Sincerely,
Nantha Kumar
General Manager
8/10 (良い)
Hidenobu
2022 年 5 月 28 日
Hidenobu
2022 年 5 月に 1 泊滞在
GM NKumarからの返信 (投稿日 : 2022 年 6 月 8 日)
Dear Hidenobu,
Thank you very much for taking the time to review our hotel. We look forward to welcoming you back in the near future.
Sincerely,
Nantha Kumar
General Manager
10/10 (非常に良い)
Itsuko
2022 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
商用施設へのアクセスが良い。
Itsuko
2022 年 5 月に 4 泊滞在
GM NKumarからの返信 (投稿日 : 2022 年 6 月 20 日)
Dear Itsuko,
Thank you very much for having taken the time to share your feedback following your recent stay in our hotel. We are happy to note that you appreciated the location of the hotel.
We hope to welcome and have you back again on your next visit to Manila.
Sincerely,
Nantha Kumar
General Manager
6/10 (普通)
JENNIFER
2022 年 4 月 15 日
JENNIFER
2022 年 4 月に 4 泊滞在
GM NKumar からの返信 (投稿日 : 2022 年 8 月 9 日)
Dear Jennifer,
Thank you very much for having taken the time to review our hotel. We look forward to welcoming you back in the near future.
Sincerely,
Nantha Kumar
General Manager
8/10 (良い)
HIROAKI
2022 年 4 月 8 日
HIROAKI
2022 年 4 月に 5 泊滞在
GM NKumarからの返信 (投稿日 : 2022 年 4 月 11 日)
Dear Hiroaki,
Thank you very much for taking the time to review New World Makati Hotel.
We are looking forward to welcoming you back in the near future.
Sincerely,
Nantha Kumar
General Manager
Dear Daisuke,
Thank you very much for having taken the time to review New World Makati Hotel. We appreciate your rating, and look forward to welcoming you back soon.
Sincerely,
Nantha Kumar
Hotel Manager
Dear Hatanaka,
Thank you very much for sharing your feedback. I have noted your comments regarding the bathroom flooring and breakfast options, and would like to apologize for any inconvenience cause. I have shared your comments with the relevant teams for their immediate review and action.
Again, thank you for your feedback, and we hope to welcome you again in the hotel soon.
Sincerely,
Nantha Kumar
Hotel Manager