Dear Hirofumi, thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and found our location convenient for exploring the nearby Greenbelt shopping area. It's wonderful to know that you felt safe walking around even late at night and that you encountered no issues. We're glad we could accommodate your late-night flight schedule by keeping your luggage after check-out, allowing you to enjoy some additional shopping time hassle-free. Your comfort and convenience are always our top priorities, and we're thrilled to hear that we could meet your needs. We truly appreciate your kind words and the opportunity to host you during your visit. Our team is already looking forward to welcoming you back to Makati Shangri-La for another enjoyable stay. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Warm regards, Udo Wittich, Hotel Manager

Dear Takeda, thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience at the front desk. We'll address response time and equipment concerns respectively. We are delighted to hear that you enjoyed our open lobby with the Shangri-La scent, enhancing your overall stay experience. We look forward to welcoming you back to Makati Shangri-La soon. Kind regards, Udo Wittich, Hotel Manager

Dear Yoichi, thank you for choosing our hotel during your recent visit to Manila. We appreciate your rating. If there's anything specific you'd like us to improve, please let us know. We aim to provide the best experience and value your feedback. Warmest regards, Udo Wittich, Hotel Manager

Dear Shinya, we sincerely apologize for any shortcomings you experienced during your stay with us. Your feedback is important to us, and we'd like to better understand the issues you faced to address them promptly. Could you please provide more details about your concerns? Your insights will aid us in making necessary improvements. Thank you for bringing this to our attention, and we appreciate the opportunity to enhance your experience. Kind regards, Udo Wittich, Hotel Manager

Dear Msahiko, it's truly heartening to know that our colleagues made a positive impression on you. We strive to provide excellent customer service, and it's gratifying to see that our efforts are reflected in your experience. Thank you once again for choosing us, and we hope to have the pleasure of hosting you again in the near future. Best regards, Udo Wittich, Hotel Manager

Thank you for giving rating us. We hope that you had a great stay and we look forward to welcoming you back. Best, Makati Shangri-La, Manila

Dear MITSURU, Thank you for taking the time to rate us. We hope that you had a delightful stay with us and we look forward to welcoming you back. Best, Makati Shangri-La, Manila

Dear SHOJI, Thank you for taking the time to rate us. We hope to be of better service to you on your next visit and we look forward to welcoming you back. Best, Makati Shangri-La, Manila

Thank you for giving us a perfect rating. We hope that you had a great stay with us and we look forward to welcoming you back in the future. Best, Makati Shangri-La, Manila

Dear NORIIE, Thank you for sharing your feedback. This will definitely help us in our continued effort to improve our services and facilities. We do hope that you had a delightful overall experience with us and we look forward to serving you better on your next visit. Best, Makati Shangri-La, Manila

Thank you for rating us perfect. We hope that you had a great stay with us and we look forward to welcoming you back in the future. Best, Makati Shangri-La, Manila

Thank you for leaving us a rating. We hope that you had a great stay and we look forward to welcoming you back. Best, Makati Shangri-La, Manila

Dear スケーター, Thank you for your kind words. We're glad to be of great service to you and we hope to welcome you back on your next trip to Manila. Best, Makati Shangri-La, Manila

Dear Shintaro, Thank you for leaving us a rating. We hope that you had a great stay with us and we look forward to welcoming you back. Best, Makati Shangri-La, Manila

Thank you for leaving us a rating. We hope that you had a great stay with us and we look forward to welcoming you back in the future. Best, Makati Shangri-La, Manila

Thank you for leaving us a rating. We hope that you had a delightful stay and we look forward to welcoming you back. Best, Makati Shangri-La, Manila

Dear Atsushi, Thank you for leaving us a rating. We hope that you had a great stay with us and we look forward to welcoming you back in the future. Best, Makati Shangri-La, Manila

Dear ケイ, Thank you for taking the time to share your feedback with us. We're glad to know that you had a delightful overall experience with us. Please rest assured that we will continuously strive for further improvement on our services. We look forward to being of better service to you on your next visit. Best, Makati Shangri-La, Manila

Dear Takashi, Thank you for choosing Makati Shangri-La. We're happy to know that you had a delightful stay and we hope to have you again on your future travels. Best, Makati Shangri-La, Manila

Thank you for sharing your feedback with us. We're sorry for the inconvenience you've encountered during check-in. Our team continuously strives to improve our services and facilities for the comfort of our guests, and we're glad to share with you that guests may now check-in or out via mobile through the Shangri-La app. We hope that you could experience this new and convenient experience on your next visit. Best, Makati Shangri-La, Manila

Thank you for taking the time to leave us a review. We hope that you had a delightful stay with us and we look forward to welcoming you back on your next trip to Manila. Best, Makati Shangri-La, Manila

Dear Fujiwara, Thank you for choosing Makati Shangri-La. We're glad to know that you had a delightful stay with us and it would be our great pleasure to welcome you back on your next trip to Manila. Best, Makati Shangri-La, Manila

Thank you for leaving us a perfect rating. We're glad to be of great service to you and we look forward to welcoming you back on your future trips to Manila. Best, Makati Shangri-La, Manila

Dear Yuri, Thank you for sharing a great review. We're pleased to know that you had a delightful stay at our hotel, and we hope to welcome you again here on your next visit to Manila. Best, Makati Shangri-La, Manila

Dear Guest, We're very glad to hear that you had a delightful experience during your stay. Thank you for sharing a great review. We look forward to welcoming you again here on your next trip to Manila. Best, Makati Shangri-La, Manila

Thank you for leaving us a rating. We hope that you had a great stay and look forward to having you with us again in the future. Best, Makati Shangri-La, Manila

Dear elizabeth, Thank you for leaving us a rating. We hope that you had a delightful stay and look forward to having you with us again in the future. Best, Makati Shangri-La, Manila

Thank you for leaving us a rating. We hope that you had a great stay and look forward to welcoming you again here in the future, Best, Makati Shangri-La, Manila

Dear KAZUO, Thank you for leaving us a rating. We hope that you had a delightful stay and look forward to having you with us again in the future. Best, Makati Shangri-La, Manila

Thank you for your kind words! We're very happy to hear that you had a pleasant experience during your stay, and we look forward to welcoming you again here on your next visit to Manila. Best, Makati Shangri-La, Manila

Thank you for leaving us a review. We're glad to know that you liked your suite and we hope that you had a great overall experience during your stay. Looking forward to welcome you again here in the future. Best, Makati Shangri-La, Manila

Thank you for sharing this great review. We're glad to know that you enjoyed your stay and we hope to welcome you again here on your next trip to Manila. Best, Makati Shangri-La, Manila

Thank you for taking the time to rate us. We hope that you had a great experience during your stay and we look forward to having you with us again on your next visit. Best, Makati Shangri-La, Manila

Dear マフィン, Thank you for staying at Makati Shangri-La, Manila. We hope that you had a delightful stay and look forward to welcoming you again here in the future. Best, Makati Shangri-La, Manila

Dear Moto, We're happy to be of great service to you. Thank you for staying with us and we hope to welcome you again here on your next visit to Manila. Best, Makati Shangri-La, Manila

Thank you for your kind words. We are very please to be of great service to you. Please know that we will take good note of your feedback and consider this as we further improve on our services and facilities. We look forward to welcoming you again here on your next trip to Manila. Best, Makati Shangri-La, Manila

Thank you for your compliment. We are glad to be of great service to you and we hope to welcome you again here on your next visit. Best, Makati Shangri-La, Manila

Thank you for staying at Makati Shangri-La, Manila. We're happy to have been of service to you and we hope you had a great experience. Looking forward to welcome you again here on your next visit to Manila. Best, Makati Shangri-La, Manila

Dear 誕生日, Thank you for sharing your experience. We hope that you had a pleasant birthday celebration during your stay, and we look forward to having you again on your next celebration or trip to Manila. Best, Makati Shangri-La, Manila

Thank you for taking the time to share your rating. We look forward to welcome you again at our hotel in the future. Best, Makati Shangri-La, Manila

Thank you for taking the time to share your rating. We look forward to welcoming you again at our hotel in the future. Best, Makati Shangri-La, Manila

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience that you've encountered. Please allow me to share this with my team and discuss how we could better improve our concierge services. We hope to regain your confidence in our hotel. Looking forward to welcome you again here on your next visit to Manila. Thank you and kind regards, Greg Findlay General Manager

Thank you for taking the time to share your rating. We look forward to having you with us again soon. Best, Makati Shangri-La, Manila

Thank you for your kind words. We're happy to know that you had a good experience at our hotel. Hope to welcome you again on your next visit to Manila. Best, Greg Findlay General Manager

Thank you for sharing this great review. I'm happy to know that you had a good experience at our hotel. Hope to have you again here on your next visit to Manila. Best, Greg Findlay General Manager

Thank you for the excellent rating. We hope to see you here again soon at Makati Shangri-La, Manila.

Thank you for sharing this wonderful review. We strive to deliver not only excellent but also heartfelt service to our guests and I'm glad to know that it pays off. Looking forward to welcome you again at our hotel soon. Best, Greg Findlay General Manager

私たちは常に最高のサービスを提供するために最善を尽くします。 ご滞在いただきありがとうございます。またお会いできることを楽しみにしています。

Thank you for the great rating. We hope to see you here again at Makati Shangri-La, Manila.

Dear Ichi-mu, We're glad to know that you had a pleasant experience during your stay and we hope to have you again in the future. Best, Makati Shangri-La, Manila