Dear Mr. Satoshi, Greetings from Ascott Makati! Thank you for your continued loyalty and for taking the time to share your feedback with us. We’re delighted to hear that you always enjoy your stay. We appreciate your comments regarding our breakfast offerings, and we will certainly take them into consideration as we strive to enhance our guests’ dining experience. We look forward to welcoming you back on your next visit and providing you with another enjoyable stay. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Mr. Koji, Greetings from Ascott Makati! Thank you for your positive feedback. We’re thrilled to hear that your check-in experience was quick and stress-free. Providing efficient and hassle-free service is always our priority, and we’re delighted that we met your expectations. If there’s anything else we can do to enhance your stay further, please don’t hesitate to let us know. We hope to have you back soon. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Akihiro,Thank you for providing your feedback. We also wanted to thank you for allowing us to host your most recent stay with us.We are already looking forward for your return!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Juria,Thank you for your most recent stay with us at Ascott Makati and for making us your preferred residence in the area. We sincerely apologize for falling short from your expectations this time around. Rest assured, that we wilI discuss the issue raised for improvements and immediate action. We hope we can make it a more efficient and seamless experience on your next stays with us.Sincerely,Sharmaine Rae SuarezAsst. Manager, Guest Service

Dear Mr. Ichiro,Greetings from Ascott Makati.Thank you for your recent stay with us and for taking the time to share your experience through our survey.We are glad to know that we able to delight you with our services and such feedback from valued residents like yourself inspire us to continually deliver excellence.We thank you again for choosing to stay with us and we look forward to having you back soon.Yours sincerely,Karla SaltigaAsst Guest Service Manager

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

We at Ascott Makati understand the importance of fulfilling our guest’s expectations and we truly regret to have disappointed you. We sincerely apologize most sincerely for the inconvenience and disappointment we have caused. Please be assured that the property is appreciative of your patronage and we will do our utmost to ensure that every visit live up to your expectations. We hope that this incident would not hamper your future intentions of staying with us as we look forward to the opportunity of providing you with only the highest standards of service. Again, our heartfelt apologies as we assure you only the best care and attention always. We hope that you will still give Ascott Makati another chance.

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

Thank you for your online feedback and we appreciate receiving it in order to improve our facilities and services. We hope to see you again soon.

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Thank you for your continued loyalty! From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

Thank you for sharing your feedback. It is from your comments that we are able to improve our services. We hope to see you again next time. From your Ascott Makati Family

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Thank you for your continued loyalty! From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

Thank you for your feedback and we look forward in welcoming you back in Ascott Makati!

Thank you for your feedback and we look forward in welcoming you back in Ascott Makati!

Thank you for your feedback and we look forward on welcoming you back in Ascott Makati!

thank you for your feedback and we look forward in welcoming you back in Ascott Makati!

thank you for your feedback and we look forward in welcoming you back in Ascott Makati!

thank you for your feedback and we look forward in welcoming you back in Ascott Makati!

Dear Koichi, Thank you for your feedback. I have highlighted your feedback to our F&B operator and reiterated the need to improve breakfast quality as well as our service standards. My team and I will continue to monitor their performance and service delivery. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager

Thank you for your rating of Ascott Makati!

Dear Atsushi, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager

Dear Konex, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We also acknowledge your feedback regarding the remote control in your apartment and the stopper in the bathroom. We hope to welcome you again here at Ascott Makati. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager

Dear Kenichi, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We also acknowledge your feedback regarding water and toiletry replenishment. We hope to welcome you again here at Ascott Makati. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager

Dear momo, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager

Thank you for taking the time to write and share a review here in Expedia. We truly appreciate both your positive and constructive feedback, we shall definitely use this to further improve our service and standard. Thank you for your support and we look forward to welcome you back. Sincerely, The Management

Thank you for taking the time to rate and write a review here in Expedia. Thank you for your valued patronage and we look forward to welcome you back. Sincerely, The Management

Dear Nicole, Thank you for your rating. We are happy to hear that you enjoyed the renovated rooms and public areas. We hope to welcome you again soon. Sincerely, The Management

Dear AntonFumi, Thank you for your constructive feedback. We apologize if the arrival experience did not meet your expectations. Rest assured that this matter is taken seriously to improve the process and be better. The classic tower will be scheduled for refurbishment very soon to address old furnitures. Sincerely, The Management

Thank you for your feedback. We are delighted to hear that you find the location perfect to your needs. As the property highlighted the kitchen of every apartment, the bathroom was configured to be just right in size and not as spacious as some guests preferred. We look forward to hear from you again. Sincerely, The Management

Dear Joe, Thank you for your rating! We are delighted that you find our location as added convenient to your stay. Thank you also for recognizing the associates and we can't wait to welcome you back. Sincerely, The Management

Dear A verified traveler, Thank you for giving us a perfect rating! We are delighted to know that our location gives you comfort every time you stay with us. We look forward on your return. Sincerely, The Management

Dear Y, Thank you for your constructive feedback. We appreciate your honest opinion and sharing your recent experience with Ascott Makati. While our service apartments are designed for spacious rooms and living rooms rather than bathrooms. We also finished the renovation in the 6F lobby and thank you that you find it way better than before. We look forward to your return soon. Sincerely, The Management

Thank you for your excellent rating and for choosing Ascott Makati as your accommodation whenever you're here in Manila. Glad to hear that you had an amazing stay and that our associates was able to meet your expectations in terms of standards and service. Thank you for your support and we look forward to welcome you back. Sincerely, The Management

Thank you for taking the time to rate and write a review here in Expedia. Thank you for your valued patronage and we look forward to welcome you back. Sincerely, The Management

Thank you for taking the time to rate and write a review here in Expedia. Thank you for your valued patronage and we look forward to welcome you back. Sincerely, The Management

Thank you for taking the time to write and share a review. We truly appreciate your kind words and compliments. We look forward to welcome you back to your home here in Manila. Sincerely, The Management

Thank you for your excellent rating and kind review. We are glad that you like the improvements we have made in the facilities and certainly the strategic location of the property is definitely an advantage for our residents. We appreciate the support and we look forward to welcome you back to your home here in Manila. Sincerely, The Management

Thank you for your review and for sharing it here in Hotels.com. We appreciate that you give our property a try and that you were able to rest and it was a hassle free stay for you overall. We look forward to your future visits. Sincerely, The Management

Thank you for taking the time to write and post a review about our property. Glad that the amenities and equipment inside the apartment worked well for you. Thank you for your support and we certainly look forward to welcome you back. Sincerely, The Management

Thank you for posting and sharing a review about your recent stay. we appreciate both your constructive and positive feedback. We are glad that you find the improvements that we have made in the property beautiful on another note size and configuration of bathroom have remained the same even for renovated apartment units. Would recommend a 1 bedroom unit or a 2 bedroom unit as this offers a more generous space in terms of bathroom size. Thank you for your valued patronage and we look forward to welcome you back. Sincerely, The Management

Thank you for taking the time to review and rate our property. Pleasure to announce that Ascott Makati renovated rooms are now available. Please do book it on your future visits and we look forward to welcome you back. Sincerely, The Management

Thank you for sharing your most recent experience with us via Expedia. We are pleased to know that you generally had a pleasant stay and that you found our apartments suitable to your needs as well. We also take note of your comments pertaining to our rates and rest assured that these are all at par with the rest of the hotels and serviced apartments in the area. Thank you and we hope to host your visit again in the future. Sincerely, The Management