Texts, communication great leading up to and including arrival date excellent! Entry into unit with door code extremely difficult! Neighbors even tried no luck. Very cold outside about gave up. Called took a long time to get anyone on the line. Once did, I received text with instructions and it worked. Before the instructions was given backup codes to lock box that did not work
Mike S.
2025 年 3 月に 3 泊滞在
8/10
It’s a great location, easy to get everywhere. Has a nice layout and a private hot tub which is so nice! The cons, it’s outdated; outlets by the bed for usb / plugs don’t work in master. Outlets in master bathroom also weren’t functioning with my Apple charger. There aren’t towels for the hot tub so bring some if you can. We could not get the upstairs heater to work and when we arrived all thermostats were set to off, and the place was so cold. I contacted vacasa and requested some space heaters or additional blankets. They said someone would reach out to me shortly, but no one called. It was 59 degrees upstairs because we were able to get the downstairs ones to work and turned them up. There’s no comforter on the master bed and the blanket on it was not enough for us. We all slept in thick sweatpants, two of my kids had two layers too and bottom. We would stay here again, would just plan better to work around some of these issues. We drive to mammoth often so bringing a down comforter is not the end of the world for us. But as a suggestion to the owner / manager, we would say get space heaters, some more extra blankets, change the usb outlet next to master bed, the hot tub needs some love, pieces seem to be missing and there are some screws that poke out where you sit, all the firewood is exposed to the elements so it was soaked and unusable, maybe a tarp?
For guests, grab some dry wood if there has been any recent snow followed by some warmer weather.
Cassidy C.
2022 年 11 月に 2 泊滞在
6/10
The house is nice & accurately described. The master mattress is suitable for adults, the other mattresses are suitable for kids. The trundle is mattress is bare bones.
The kitchen has plenty of silverware and dishes but underwhelming for actual cooking. No baking sheets or pans for cookies or brownies. Only a small frying pan, med pan, & a medium pot. Near useless cheap plastic spatula that melted in the skillet. The exhaust fan just blows back in your face with no filtration so expect a greasy hazy to fill up the living room if you cook dinner.
Don't expect the $60 hot tub fee you pay to actually be used to clean or inspect the hot tub in between guests. Our water was yellow and we were there for 5 days. They never got the pool company to clean it. They offered an insulting $20/day refund for loss of the "amenity." A private hot tub located off of the living room where all 4 kids can use and be supervised, is not a mere amenity. It's the defining feature and main draw of the property. So instead of daily hot tub time we got hours and hours of Paw Patrol. Which brings me to the 5 remotes for the living room TV with no instructions on what does what. I pity the fool who's not tech savvy to figure it out.
Posted at all 3 thermostats: "Set to 45 degrees to conserve energy when you leave." Which means when you arrive in the winter, the house will be a frigid 45 degrees! And because it has baseboard heating (SLOW) it will take 2.5 hours to get to 60 degrees & another 1.5 to finally get to 70. 3 hours until we could take off our winter jackets and start changing into our cozy clothes. There's a great fireplace and plenty of wood, but the housekeeper didn't leave us any matches, kindling, or firestarter. 4 hrs later the maintenance man provided these essential items. Right about the time I used my mcGuyver skills by soaking paper towels in cooking oil, lighting them on the cookstove to get a fire going.
I called the VACASA 800 number every single day trying to get the hot tub situation worked out. I received exactly zero communication from the local management apologizing or giving a reason the pool company was coming and then didn't come. I had to argue and complain for an additional 15% rate discount on top of the $20/day discount. I'm still waiting for the $60 hot tub cleaning fee to be refunded.
Otherwise the house mostly met expectations and the trip was good but I'd be wary of a VACASA run property in Mammoth in the future.
Jeff J.
2022 年 1 月に 5 泊滞在
8/10
Great location, primary bed extremely uncomfortable, unit could use decor updating & kitchen could use updated pots, pans, knives & cooking utensils. However, the unit was clean, check-in process great & private hot tub was perfect during covid.
Stacey Z.
2021 年 4 月に 4 泊滞在
4/10
For the price, this property was disappointing. The managers were unresponsive. It’s a condo in a row of condos and not everything in the house worked. Way overpriced.
Nihal S.
2021 年 2 月に 3 泊滞在
8/10
The condo is located right in town making it easy to get around. It had plenty of bedding and towels, soaps and supplies that we needed. The master bedroom bed is insanely hard and did make it tough to sleep. And the property advertises peacefulness but there was loud construction going on behind it where the golf course view used to be. But thankfully it didn’t go on for our whole visit. Having 3 full baths was very nice and the kitchen had everything we needed.
Kelly M.
2020 年 9 月に 5 泊滞在
10/10
This is a wonderful condo for a family to enjoy. The only downside was the construction going on out back, but it's no big deal if you go out and enjoy the sights during the day. Jacuzzi is an absolute plus after a great day out.
Denise C.
2020 年 7 月に 4 泊滞在
8/10
Some minor repairs needed (kitchen faucet leak, shower valve loose), but beyond that very nice place!
Amy R.
2019 年 2 月に 5 泊滞在
10/10
Hi. We loved this place. Just perfect for us. The spa pool was a big green on arrival but someone came round a couple of days later to clean so all good.
Thanks, we would rent again.
Deb