Find hotels near Mall Plaza El Castillo, Cartagena

"Room faced what looks like an office building and there were a few minor inconveniences: can’t control air from your room so Maintence has to change it, the door to outside was unlocked when I got in my room so Maintence had to come show me how to lock it, breakfast took an hour to deliver one morning, room service was pretty slow, bottled water was astronomically expensive, my key stopped working one day BUT food was pretty good, staff was attentive for the most part, pool and hotel was gorgeous!! "

"We had an enjoyable stay at the Hyatt Cartagena. It’s well located and has beautiful views. The staff were very nice and attentive. "

"Me encanto comida de muy buena calidad. "

"Staff was great and really helpful. Loved the pool on the terrace of our suite room."

"The entire staff that we met while we were there were wonderful and very friendly. The hotel is well kept and is perfectly located to everything. It’s a small boutique hotel that is perfect for a private retreat. The spa was very relaxing and had experienced staff. Jorge and Jhordan and Gina were just a few staff that made our trip a wonderful experience."

"Comfortable and safe"

"Este hostal está super céntrico a dos minutos de la torre del reloj, el personas es super atento, todo está bien organizado y limpio. Me quedé acá 5 días y la verdad disfruté mucho tiene un rooftop y piscina depende de tus planes y restaurante hasta las 11 pm. Las chicas de recepción son increíbles y Natalia en el restaurante muy atenta. Gracias! "

"Staff was so great. Especially Carolina (Best Staff by the way) who stayed answering all my questions and others also tried to be welcoming and communicative. They made this place 10x better when it was already great. Loved the atmosphere and vibes, plus it felt safe."

"Five star service and food in a beautiful, historic building and part of Cartagena. Our room was very comfortable too. We highly recommend."