Find Resorts & Hotels with Spas in Mahwah - Nanuet, NJ

"Rooms were not clean. Dusty floors, showers and fixtures like lamps and table ( I had a suite) . The couch in the suite was horrible. The shower was broken so I had to rig it to use it. They don’t have smart tvs! That is a must in 2026. For the money I expected better with cleanliness. Otherwise everything else was standard nothing exceptional "

"I stayed with my friends "

"Clean room elevators not really working"

"The staff was fantastic! I am visually impaired and the staff were extremely attentive, making certain I was safe and able to get a taxi when needed. I will definitely return for my next trip to NY. "

"The property is beautiful.My room was clean and it smelled nice and clean. Andres at the front desk is amazing, very friendly, knowledgeable and he speaks several languages. The property is located within walking distance from Times Square. They are several different restaurants and bars right next to the hotel. We really enjoyed our stay."

"I thought the Hotel Lobby was very nice. All the staff were friendly and I feel did an excellent job. The elevators and hallways were very nice. The room I had for myself was an adequate size and very nice. The bed and pillows were very comfortable. The door had some holes in it where the extra latch used to be. That certainly could have been filled in. The bathroom was very small and not in great condition. The tiles in the shower were old and the rain shower was kind of annoying because the shower was small. Because of the shape of the handheld sprayer, it sprayed everywhere. The door in the bathroom was chipped and in not nice condition. All in all, except for the bathroom, it was a perfect hotel and perfectly situated for my stay. Some updating of the bathrooms could make it a 4 star hotel."