「This was the worst experience I've ever had in my life. We were a group of four and going to stay four nights. However, at check-in, the barely usable card reader (they had only two, but one was broken) rejected all of our credit cards while receptionist never showed his willingness to help, saying these cards reached to the limit of amount (Of course we could use them at another hotel). They didn't accept cash payment. So, we could not even pay cancellation fee they requested at first. Finally,...
「We had a girls weekend and stayed here. Everything was wonderful! Staff were kind and helpful, restaurant food was excellent and the rooms were great!」
「My experience was excellent because of 2 guest services representatives that were knowledgeable, professional, and kind during my stay. Thank you Ronald and Zac for providing such excellent service I will definitely book again!」