Fantastic stay, gracious host and gorgeous room in the centre of Lutterworth with good amenities nearby, wish we could've stayed for longer
宿泊されたお客様
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Michael
家族旅行
2023 年 11 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have been stopping at the venue for a number of visits to Lutterworth. Rooms are always very clean, warm and comfortable. Monica has always been very helpful and welcoming.
Michael
2023 年 11 月に 2 泊滞在
4/10 (不満)
Kirk
2023 年 11 月 2 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
No parking! Disgraceful service
Despite hotels.com saying there is free parking onsite, there isnt. We were driving round and my partner had a meltdown and just wanted to go home. We rang the number on the hotels.com page for Jasmine House 3 times and it rang out. We found a different number to ring and that rang out several times. 24 hours on and they still havent called us to see what the issue was.
We ended up parking in a nearby travelodge and almost spent £80 on a night in the Travelodge instead but we spoke to the Travelodge receptionist and she assured us we could park there overnight free of charge and walk to Jasmine House.
It's a B&B with no breakfast unless you pay for it.
From the room you could hear everything. The passing traffic was so loud so take earplugs.
We never saw any receptionist or heard from them the entire stay, despite others on reviews saying there was a receptionist.
All in all a disappointment and a place that clearly doesnt care about its customers.
Kirk
2023 年 11 月に 1 泊滞在
8/10 (良い)
Vernon
2023 年 10 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
.
We were attending a funeral in Lutterworth and visiting my grandson at Loughborough University. We were made very welcome by Monica, who helped with the luggage, provided a first class breakfast and attended to all our needs. Except one, and that she made every effort to solve. I did miss a warm towel rail whilst having a shower !!! That's the only reason for not giving a smiling face.
Vernon
2023 年 10 月に 3 泊滞在
10/10 (非常に良い)
Tony
出張
2023 年 9 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place. Nice Room.
Tony
2023 年 9 月に 4 泊滞在
10/10 (非常に良い)
Scott
2023 年 8 月 29 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Faultless
Used the Jasmine when attending a family wedding locally - excellent value for money, great customer service and ideally located.
Scott
2023 年 8 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
出張
2023 年 7 月 31 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Bed no breakfast
I was disappointed that Jasmine House was listed as a Bed & Breakfast but no breakfast was forthcoming.
宿泊されたお客様
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
David
2023 年 5 月 12 日
David
2023 年 5 月に 1 泊滞在
10/10 (非常に良い)
Fiona
家族旅行
2023 年 2 月 6 日
良かった点 : 清潔度、施設のコンディションと設備
Nice place to stay in good location for the town. Bed very good.