4/10 (不満)
Ryan
カップルで旅行
2025 年 10 月 20 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The location of the property is absolutely perfect with incredible views, easy access to the National Park, a cute old house, and ample parking. Unfortunately that's where the good ends the beds in the room were extremely uncomfortable especially for those with back issues. The doors to the room are also poorly fitting and you can hear other guests full conversations and activities from the hallway, which could easily be fixed with some $5 weather stripping. What really killed it for us was the breakfast, which is a point of pride for the property. My Girlfriend has a few dietary restrictions due to a medical issue, as requested we notified the staff well in advance, and initially we appreciated the staffs efforts to accommodate her needs. Unfortunately the execution of the accomodation was extremely poor. First the staff very publicly announced her need for a different breakfast in front of all of the other guests. Needless to say, this was extremely embarrassing for her. Furthermore, the staff then proceeded to serve her last heightening the embarassment and served her a bowl of tomato soup, for breakfast. Given the huge range of other options available for breakfast foods being served lukewarm soup at 9 AM is insulting in the extreme and made us both feel incredibly unwelcome and made the other guests visibly uncomfortable. Needless to say we will never stay here again and would advise those with medical conditions and disabilities to also steer clear.
Ryan
2025 年 10 月に 2 泊滞在
