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「The property was certainly unique and the view was spectacular. The check-in procedure was old-school (all paper/pencil) and done by the same employee trying to seat people at the busy restaurant so the process was a bit harried. They have done a good job with the hotel rooms- they are older of course, but cute. Would have preferred a bit cleaner and the mattress was a simple spring mattress. There is no parking for the hotel, so paid for parking at the museum until later in the evening when we...

「Room was clean, comfortable with a great view!」

「Staff went out of their way to help if needed, very pleasant! Rooms were upstairs and no elevator but for myself a staff member carried up my cases」

「Owing to a misunderstanding at the time of booking the only accessible room was already occupied on the day we arrived. It was physically impossible for my wife to reach the room reserved for us on the first/second floor as there is no elevator. The staff was most helpful by finding a suitable room for us in a nearby hotel. They would have refunded the cost of the booking but were unable to do so at that time as the booking was made by Expredia. The request for a refund must come from...