Hotel Zurigo Downtown

Property class: 3

Choose dates to view prices

Reviews

7.6 out of 10
Good
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Hotel Zurigo Downtown. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities.

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Economy Double Room

Room

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Room

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Room

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, 2 Twin Beds

Room

Comfort Double Room, 2 Twin Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds

Room

Comfort Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Double Room

Room

Grand Double Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double Room, 2 Twin Beds

Room

Premier Double Room, 2 Twin Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room, 3 Twin Beds

Room

Premium Double Room, 3 Twin Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Double Room

Room

Comfort Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Room

Premium Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

DOUBLE SUPERIOR CITY VIEW

  • Sleeps 4

DOUBLE COMFORT

  • Sleeps 4

DOUBLE PREMIUM

  • Sleeps 4

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About the neighborhood

Located in Lugano, Hotel Zurigo Downtown is in the city center. Villa Ciani and Funicolare Monte Brè - Cassarate Station are local landmarks, and the area's natural beauty can be seen at Lake Lugano and Parco Ciani. LAC Lugano Arte e Cultura and Schwimmbad Carona are also worth visiting. Visit our Lugano travel guide
Map
6900, Ticino, Lugano, Corso Pestalozzi 13

What's nearby

  • A picturesque lakeside village with colorful buildings, boats, and mountains in the background.
    Lake Lugano
    3 min walk - 0.3 km
  • A large, pink building with a green dome, surrounded by well-manicured gardens and tall trees.
    Parco Ciani
    3 min walk - 0.3 km
  • A large, pink building with a green dome and a flagpole.
    Palazzo dei Congressi
    3 min walk - 0.3 km
  • A historic building with ornate facades and a covered entrance.
    Via Nassa
    3 min walk - 0.3 km
  • Piazza della Riforma
    3 min walk - 0.3 km

Getting around

  • Lugano Funicular Station
    9 min walk
  • Lugano Station
    10 min walk
  • Lugano (LUG-Agno)
    19 min drive

Restaurants

  • Il Fermento
    4 min walk
  • McDonald's
    4 min walk
  • Bar Laura
    3 min walk
  • Hotel Pestalozzi Lugano
    2 min walk
  • Acqua E Farina
    3 min walk

About this property

Hotel Zurigo Downtown

  • Hotel near Lake Lugano
  • You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Zurigo Downtown. Free in-room WiFi and laundry facilities are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Self parking (surcharge), smoke-free premises, and a front-desk safe
    • Luggage storage, an elevator, and concierge services
  • Room features
  • All guestrooms at Hotel Zurigo Downtown have perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 18 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1880
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 53.0 per night
Cribs (infant beds) are available for CHF 20.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 18.00 per day
  • Pet fee: CHF 10 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 53.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Zurigo Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CHF 18.00 per day.

What time is check-in at Hotel Zurigo Downtown?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Zurigo Downtown?

Check-out is at 11 AM.

Where is Hotel Zurigo Downtown located?

Located in Lugano City-Centre, this hotel is within a 5-minute walk of Cantonal Art Museum and Lake Lugano. Parco Ciani and Casino Lugano are also within 5 minutes. Lugano Funicular Station is 9 minutes by foot and Lugano Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Zurigo Downtown Reviews

7.6

Good

8.8

Cleanliness

8.4

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 101 reviews
Rating 8 - Good. 46 out of 101 reviews
Rating 6 - Okay. 21 out of 101 reviews
Rating 4 - Poor. 6 out of 101 reviews
Rating 2 - Terrible. 5 out of 101 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC could be stronger, but was a major heat wave
Stayed 2 nights in Jul 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities
In the room for 2 people its only 1 chair ! At. Toilet-shower NO light at all.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Posizione ottima, vicino alla fermata del bus, al centro, bar, ristoranti e supermercati. Parcheggio comodo. Colazione discreta.
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Prijs is aan de hoge kant.

Ontbijt was Minimaal
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nähe zu See und Zentrum, ist sehr angenehm. Weniger gut ist die grosse Strasse mit Motorrad und Auto Lärm. Ist empfehlenswert.
Stayed 2 nights in Apr 2022
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

This place gets a big pass from me.

The staff were amazing, helpful and friendly. But the room get a lot to be desired. One small pillow so thin it was useless. The bed was a single bed the size of a child's bed and was so cheap it was like one of those IKEA cardboard beds they used for athletes' at the Toyko Olympics.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and helpful. Central location
Stayed 3 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiptop und zentral gelegen
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Einfach, sauber, zentral

Einfache, saubere Unterkunft, sehr zentral gelegen. Für kurze Aufenthalte gut geeignet. Freundliches Personal, gutes Frühstück und hundefreundlich :)
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Bon rapport qualité/prix

Très agréable établissement, avec une chambre spacieuse et un buffet déjeuner très correct.
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy location

Polite, clean
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer sind sehr einfach. Die Strasse ist in der Nacht sehr laut, das Fenster kann in den heissen Sommernächten nicht geöffnet bleiben. Frühstücksbuffet war gut. Lage ist prima.
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

uper Hotel, aber laut

es war sehr laut in der nacht
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Top, wie erwartet. Wir haben uns sehr wohl gefühlt. Tolles Personal. Perfekte Lage im Zentrum mit privater Tiefgarage fürs Auto.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles hat bestens geklappt. Mir wurde ein kostenloses Ugrade offeriert (2er statt 1er Zimmer)
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Die Lage war sehr gut. In zwei Minuten befindet man sich im Zentrum.
Stayed 2 nights in Jun 2020
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

Weniger wäre mehr?

Sehr guter Empfang. Zimmer kein Stuhl-kein Tisch. Frühstück sehr gut?,doch am 3 und 4 Tag katastrophal Aufgebackene Gipfeli.und Brötchen vom Vortag Fruchtsalat ungeniessbar. Schade? Tipp-Früchte in Scheiben nach Bedarf.(Gäste)
Stayed 4 nights in Oct 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Lauter Verkehrslärm, auch nachts, Zimmer war im Gegensatz zu den Fotos sehr einfach, unfreundlicher Service, Frühstück so lala
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

...

The room is in a poor condition. The environment is fairly unpleasant. It is not worth of the value. The front desk staff is friendly, though.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehm

Unser Aufenthalt im Zurigo Downtown war gut. Wir hatten ein Zimmer im dritten Stock mit Klimaanlage und zum Hinterhof. Das Zimmer war gross und sauber, doch das Badzimmer war eher klein. Das Personal stets freundlich und hilfsbereit, besonder hat uns Monica bei all möglichen Fragen und Wünschen weitergeholfen. Das Frühstück war ausreichend, doch es sah aus, als wäre vieles nicht frisch. Die Lage vom Hotel ist wirklich super, da es eine gute Reichweite hat zu den wichtigsten Orten. Wir werden sicher nochmals hingehen.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Lage zentral, alles sauber

Das Hotel ist nur wenige Schritte vom See und dem Zentrum entfernt, alles sehr sauber & funktionell. Zimmer zur Strasse sind leider extrem laut, Durchfahrtsstrasse dient als Rennstrecke in der Nacht und die umliegenden Bars haben bis morgens um fünf Uhr laute Gäste. Zimmer ohne Klimaanlage = unmöglich zu schlafen (es gäbe ein paar Zimmer mit Klimaanlage). Das Hotel verfügt über eine Tiefgarage und das Frühstück ist lecker und ausreichend. Wir würden im Sommer bei hohen Temperaturen ein anderes Hotel buchen, da das Zimmer (ohne Klimaanlage) viel zu heiss ist und man mit offenem Fenster wegen des Strassenlärms nicht schlafen kann. Tipp: Zimmer mit Klimaanlage buchen, falls keine verfügbar sind, dann unbedingt ein Zimmer zum Hinterhof wählen.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voyage en amoureux

Hotel top merci pour votre super service :)
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Sehr herzliches Personal. Die Zimmer sind nicht riesig, aber reichen vollkommen aus. Alles sehr sauber.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The building is great. I appreciated the central location in town.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Gut, aber ......

Beim Besuch letztes jahr bekam ich zimmer 115. Schön und ruhig. Jetzt bekam ich zimmer 101 zur strasse. Das war sehr laut! Mit offenem fenster schlafen geht nicht. Dafür war das frühstück viel reichhaltiger als vor einem jahr.
Stayed 1 night in May 2019