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Grand Hotel Villa Castagnola

5.0 star property
Lakefront luxury awaits at this elegant retreat where attentive staff, gourmet dining options, and rejuvenating spa services create an unforgettable escape

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Grand Hotel Villa Castagnola on Lake Lugano offers a refined sanctuary. Enjoy Mediterranean cuisine at three restaurants, treatments at Clarins Wellness Corner, an indoor pool, on-site shops, and free high-speed WiFi throughout your stay.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Standard

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Standard

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite

Premium bedding, down comforters, minibar, in-room safe

Suite

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite Executive

Junior Suite Executive | Premium bedding, down comforters, minibar, in-room safe

Junior Suite Executive

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Backyard view Double Room

Backyard view Double Room | Premium bedding, down comforters, minibar, in-room safe

Backyard view Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Garden Floor Double Room

Premium bedding, down comforters, minibar, in-room safe

Garden Floor Double Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
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About the neighborhood

Map
6906, TI, Lugano, Viale Castagnola 31

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 1 min walk - 0.0 km
  • Lugano Exhibition Centre - 8 min walk - 0.7 km
  • Parco Ciani - 10 min walk - 0.8 km
  • Palazzo dei Congressi - 14 min walk - 1.2 km
  • Lake Lugano - 16 min walk - 1.4 km

Getting around

  • Melide Station - 9 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 10 min drive

Restaurants

  • ‪Lanchetta - ‬5 min walk
  • ‪Pane & Zucchero - ‬6 min walk
  • ‪Lugano Marittima - ‬15 min walk
  • ‪La Fermata - ‬12 min walk
  • ‪Martini Lounge Caffé - ‬2 min walk

About this property

Grand Hotel Villa Castagnola

Luxury boutique hotel near Palazzo dei Congressi
Located close to Parco Ciani and Lake Lugano, Grand Hotel Villa Castagnola provides a free breakfast buffet, a poolside bar, and a terrace. Indulge in a body wrap, a deep-tissue massage, and a body scrub at Clarins Wellness Corner, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as shopping on site and a garden.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Limo/town car service, an outdoor tennis court, and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and a 24-hour front desk
  • Massage treatment rooms, a computer station, and beach umbrellas
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 74 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Children's slippers, childcare services, and free infant beds
  • Hypo-allergenic bedding and down comforters
  • Bidets, children's robes, and free toiletries
  • 42-inch flat-screen TVs with satellite channels and DVD players
  • Decks/patios, electric kettles, and heating

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered self parking on site (CHF 20 per day)
  • Secured, covered valet parking on site (CHF 30 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Rucola
  • Le Relais
  • Ristorante Arté al Lago

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4,865 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1880
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 120 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 20 per day (in/out privileges)
  • Covered valet parking fee: CHF 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May
Parking height restrictions apply
Children under 13 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano

Frequently asked questions

Does Grand Hotel Villa Castagnola have a pool?

Yes, this property has an indoor pool.

Is Grand Hotel Villa Castagnola pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CHF 20 per day. Valet parking is available for CHF 30 per day. Limited spots are available.

What time is check-in at Grand Hotel Villa Castagnola?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Grand Hotel Villa Castagnola?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Hotel Villa Castagnola located?

Located in Cassarate, this luxury hotel is within 1 mi (2 km) of Parco Ciani, Palazzo dei Congressi, and Lake Lugano. LAC Lugano Arte e Cultura and Monte San Salvatore are also within 6 mi (10 km). Lugano Funicular Station is 28 minutes by foot and Lugano Station is 27 minutes.

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Reviews

Grand Hotel Villa Castagnola Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 312 out of 394 reviews
Rating 8 - Good. 61 out of 394 reviews
Rating 6 - Okay. 14 out of 394 reviews
Rating 4 - Poor. 5 out of 394 reviews
Rating 2 - Terrible. 2 out of 394 reviews

Reviews

10/10 Excellent

Avo

Liked: Cleanliness, property conditions & facilities
It was a beautiful hotel with a lot of history. Very traditional, look with many amenities and great restaurant. The views from the room of Lake Lugano were breathtaking. I would strongly suggest this hotel if you’re staying in Lugano.
Stayed 1 night in Jan 2026

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel and a truly special place.
Stayed 6 nights in Aug 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great experience! Service was excellent and location very convenient.
Stayed 4 nights in Sep 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous property! Received an upgrade to a corner suite which was not only large but had spectacular lake views. Felt like royalty. Dined at Le Relais where both the food and service were excellent. The hotel is adjacent to a funicular and an easy walk to town. The staff are wonderful. A truly fantastic stay. Highly recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay!
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property filled with antiques and artwork. The staff was helpful and friendly. The grounds are magnificent and the spa is luxurious. The food and drinks were delicious. We even got an upgrade to a fancy suite! Why, I don't know. The place to stay in Lugano.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay, one night easily became two and would certainly return for further visits.
Stayed 1 night in Jun 2025

10/10 Excellent

tuluh

Liked: Amenities, property conditions & facilities
Great hotel and very courteous and friendly staff
Stayed 2 nights in May 2025

6/10 Okay

Barbara Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities

Noisy Room location

While the location and the service/staff are amazing, they gave us a room on first floor over the restaurant where the piano/mouse was annoying and the pets friendliness was also loud due to a dog constantly barking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place ever

Absolutely perfect in every single way possible
Stayed 9 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and old school classy but at the same time relaxed and friendly. Stunning garden and great facilities. Very good breakfast nice eating areas both indoor and outdoor.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
World class service… from the moment, I walked on the property to the moment I left. I felt well cared for.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with the most amazing service! Gorgeous, classic, 10/10!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice classic hotel with very nice amenities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful stay here. The location is perfect, and we had a wonderful room with the most incredible view, no complaints at all. My only complaint was the food at the breakfast buffet, it was really nothing special, locked, originality, and somewhere homemade options.
Stayed 1 night in Mar 2025

10/10 Excellent

Dr.Maria

Liked: Cleanliness
View was great besides everything 🙏💚💫✨
Stayed 4 nights in May 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undoubtably the best hotel I have ever stayed at. So beautiful, the staff were amazing so kind and helpful. It was my birthday and they sent chocolates to my room and gifted our group free cocktails before dinner. I was very touched. Would Highly recommend a visit there if staying in Lugano.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tremendous Hotel

Great staff, great food, beautiful hotel, and prime location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hansjürg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Toni

Liked: Amenities
Friendly and professional staff and an easy check-in.
Stayed 1 night in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Jul 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in perfect location. We enjoyed it very much.

10/10 Excellent

ann marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect place to explore both Monte Bre and Lugano city center
Stayed 3 nights in Sep 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Lugano

Excellent hotel, old classic style, very comfortable and spacious room, good quality beds and beddings. We stayed in the double room with balcony, room looks like a junior suite, had 2 bathrooms. Hotel has a wonderful garden, perfect location , on the lake and not very far from center.
Stayed 1 night in Sep 2024