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"It was okay."

"Breakfast was wonderful every day we were their"

"Long wait at check in. Our room type was switched. Front desk should be better run for this price caliber hotel."

"great"

"Excellent "

"The staff were superb! The rooms AC worked well but the rooms themselves could have been a bit cleaner (lotsbof dust on the lamp shades) overall good experience."

"I had one of the worst hotel experiences at Golden Nugget Lake Charles. The staff was rude and unprofessional. I went to the swimming pool with my room key and towels, clearly a guest, but because I didn’t have my ID with me, they told me I shouldn’t be there. I have never felt so humiliated in my life. On top of that, the room lacked basic amenities like a microwave and freezer, which was very inconvenient. In contrast, I’ve had a much better experience at L’Auberge Casino Resort Lake Charles—the difference in service is night and day. After this experience, I would definitely choose L’Auberge over the Golden Nugget."

"First of all there is no gift shop in this hotel! The staff was rude and not considerate to an issue that took place at 12:20 am. Secondly the hotel needs a big upgrade like the bathroom tub was The only thing good was the pool was heated but everything else is a big disappointment.Sorry but not sorry I don’t recommend this hotel at all! "

"The Westin is the perfect place to stay! From the location in French Quarters to the comfort in the room, you will not be disappointed with what the Westin has to offer. I will say that the food options are limited and does not give a wide variety of choices, including the breakfast buffet (same food choices daily), but overall, if you want to be in the heart of French Quarters, this is an ideal location. Not to the mention, this hotel sits directly inside the mall- Canal Place- take the elevator down into Saks 5th Ave and other luxury shopping stores for your convenience. I will definitely consider staying at The Westin again while visiting New Orleans. "