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"Good"

"This was the cheapest hotel I could find in Manhattan that wasn’t a shared room hostel. Pros - It’s on the cheaper side by Manhattan standards (but by any other standards extremely expensive for what it is!) The location is fantastic. One block away from a subway station with multiple lines. Walkable to Times Square, Rockerfeller and Grand Central. Even walkable to Penn Station and Central Park if you want a bit of a longer walk. Safe area. I never once felt unsafe anywhere around the hotel. Food and shops - loads of good to go options in the surrounding couple of blocks, especially pizza and bagels. A couple of well stocked supermarkets. Roof terrace - nice terrace which I barely saw anyone using during my stay. Staff - couldn’t fault the staff. Friendly and helpful. Available 24/7. Cons - The entire hotel is tired and shabby looking. Chipped tiles, stained walls, threadbare carpets. The shared bathrooms can be touch and go. I appreciate that with a shared bathroom you rely on the decency of other guests and they can’t be cleaned after every use. On the plus side there are lots of them so I never had to wait. But probably a third of the time other guests hadn’t left them in the best state. Overall I would recommend the hotel on the basis that it’s about as cheap as you can get in Manhattan. Just be aware that this is far from luxury. If you just need somewhere to sleep it’ll do just fine."

"Great location and service."

"Front desk staff were friendly and very helpful."

"The property needs better facilities"

"The customer service is always consistently amazing. The rooms are clean and comfortable.."

"My room was ok"

"Great place near Time Square"

"I had no problem with my stay other than the fact that at any given time only half or fewer of the elevators were in working order, so there was often a large bottleneck of people waiting to get onto one of the working elevators. At one point I had to wait 20 minutes to finally get up to my room to grab something, and another 15 minutes to get back down. Inefficient and frustrating."