宿泊者限定の口コミ
8/10 (良い)
Tsz-Yan
2026 年 11 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Webster just opened in Oct 2026, so my stay was within the first month of opening. As expected, the bed was brand new and super comfortable, the room and en suite were newly installed and clean. The staff tried to be very friendly but in my opinion, they were too artificially friendly and have missed the mark. For example, upon check in, a member of staff insisted on showing me to my room’s floor. The elevator was small and trying to maintain small talk after a busy day at work was no fun for me. Then after returning from the theatre, the front desk ladies wanted to know what I had for dinner. I am pretty sure I actually rolled my eyes to politely answer them when all I wanted to do was to get to my room to rest! On check out, the staff was trying to help me use the self-checkout kiosk when all he did was small talk. I actually had to ask him to pause the small talk as I could not multitask reading the instruction on the checkout kiosk and chit chat with him! The hotel restaurant’s food was amazing but the waitress tried to push me to order their signature starter when I had already decided on not having a starter! It actually took me to say outloud I knew my appetite and wanted to have a main and dessert without a starter before she stopped pushing me to order a starter! I welcome the hotel management wanting their staff to be friendly but not over the top / artificially friendly and missing the mark!
2026 年 10 月に 1 泊滞在