4/10 (不満)
宿泊されたお客様
2024 年 7 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bad, really bad experience.
I usually don't spend time to review places I stayed at, unless it's extremely good or bad. In our case, it was really bad. The check-in instructions arrived an hour before the check-in, not 24 hours as promised, the room was half of the advertised size, only 4m² (the small bad took half of the rooms space). When I arrived, I thought they forgot to prepare the room for me, I went out, bought a local sim card, and started to call the 2 emergency numbers that were written on the door. After a lot of failed trials, a call center answered my call at 22:30, and promised to send someone to help. After only a few minutes, the help arrived (She probably live in one of those 5 rooms there). She inspected the room, brought a clean towel, and said that everything else is ok, the linens apparently were clean, but they don't clean the room between guests! There were leftovers in the trash bin, a lot of hair and food leftovers on the floor, on the carpet and on the shelfs above the bad. The room was really dirty (and I'm really not picky), it seems like it wasn't clean for a while. There were soap/shampoo, bring your own! There were no toilet paper (had to user napkins from McDonald's). And the only toilet, sink and shower (all 3 in 1 place) is shared between all 8-9 guests in those 5 rooms. It was busy 24/7, Just try to imagine the que to get there every time. Very disappointed.
On the positive side: The price, quite room, ok bad, working wifi, small shared kitchen (for 1 standing person)
宿泊されたお客様
2024 年 6 月に 1 泊滞在