Dear Jiro, Thank you for your feedback. On behalf of our entire team, we are sorry that you weren’t wowed by your stay with us. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Kind Regards, Kristine

Dear Eleanor, thank you for your nice feedback! We are thrilled to hear that you enjoyed your stay. I would like to express my sincere apology if there were aspects that we fell below expectations and did not give you a good impression. Your feedback is important to us and rest assured it will be addressed with our designated team to improve our service. We appreciate your sharing your concerns, and we look forward to your next visit for a much better stay. Kind regards, Solari.

Dear Pat,Thank you for taking the time to share your feedback from your visit to Park Plaza London Waterloo.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza London Waterloo, I look forward to welcoming you back.Sincerely, Kristine

Dear Anna, thank you for your review and for staying at our hotel. We are sorry to hear breakfast time was a little busier than usual, hopefully, next time you will experience a less crowded atmosphere. We hope to see you again soon. Best regards

Thank you Aldrin for your feedback. We are happy you enjoyed your overall stay with us. We also appreciate your feedback as this helps us improve our guests' experiences. We hope to welcome you back again and pleasantly surprise you. Kind regards, Senami

Dear Susie, we are very delighted to see you had a pleasant stay and that you gave us 5 out of 5 in ratings. We look forward to seeing you again. Kind regards

Dear Paul,Thank you for taking the time to share your feedback from your visit to Park Plaza London Waterloo.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza London Waterloo, I look forward to welcoming you back.Sincerely, Kristine

Dear Susanne, thank you for your review. We are glad to learn that you loved your stay with us, and please rest assured we will share your comments regarding our lighting with our team to take appropriate action. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Larisa, thank you for taking the time to write a review. We truly appreciate your nice comments about facilities and helpful staff. We look forward to welcoming you back. Kind regards, Olga

Dear Corine, thank you for taking the time to let us know your thoughts. We are pleased to hear such nice comments towards our staff and rooms. We cannot wait to welcome you back again. Kind Regards, Marylin

Thank you for your feedback, Christopher,We are glad that you found our hotel very modern and in a good location. Nonetheless, we apologise that the sliding bathroom door was not to your liking. We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience. We hope, despite this inconvenience we have another chance to welcome you and deliver a 5/5 experience in the future. Kind regards,

Dear Mark, thank you for your review. We are saddened to learn that your stay with us did not live up to your expectations. We do work with minibars/coolers in the rooms, however, if you need to store medicaments or baby necessities, our Concierge will be more than eager to assist you. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon to truly wow you. Kind Regards, Irene

Dear Ivy, thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a wonderful stay with us and that our staff went above and beyond to provide you with excellent service. We take pride in delivering exceptional customer service, and we're glad that we were able to meet your expectations. We look forward to welcoming you back in the future and exceeding your expectations once again. Kind regards.Olga

Dear Viktoria, thank you for your review. We are glad to learn that you loved your stay with us, and please rest assured we will share your comments regarding our lighting with our team to take appropriate action. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Luis, thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a wonderful stay with us and that our staff went above and beyond to provide you with excellent service. We take pride in delivering exceptional customer service, and we're glad that we were able to meet your expectations. We look forward to welcoming you back in the future and exceeding your expectations once again. Kind regards. Olga

Dear David, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location. We also appreciate your nice comments towards our friendly team. We look forward to welcome you back soon! Kind Regards,

Dear Stefan, thank you for taking the time to write a review. I'm sorry if your room was anything short of spotless on this occasion. This does not meet our usual high standards and we wish we could have made this right for you during your stay. Please rest assured that we will take your feedback into consideration to improve. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards, Solari

Dear Carine, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari

Dear Roby,Thank you for sharing your experience. We are sorry to see we have fallen short on some aspects of your stay with us and apologies for the inconvenience caused. However, we hope you enjoyed the other aspects of the hotel.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons.Kind regards, Kristine

Dear Jasmin, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay! We truly hope you come back to stay with us again very soon. Kind regards, Solari