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Lyall Apartment Hotel

3.5 star property

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Located close to The Arena and Tower Bridge, Lyall Apartment Hotel provides a terrace, a garden, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Outdoor Space

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About this property

Lyall Apartment Hotel

  • Apartment near The Arena
  • Located close to Tower Bridge and Tower of London, Lyall Apartment Hotel provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self parking
    • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
    • Smoke-free premises and luggage storage
  • Room features
  • All guestrooms at Lyall Apartment Hotel boast comforts such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, sofa beds, and rollaway/extra beds (surcharge)
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with digital channels and DVD players
    • Wardrobes/closets, kitchens, and full-sized refrigerators/freezers

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Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 9:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Airport shuttle fee: GBP 65 per vehicle (one way)
  • Late check-in fee for check-in between 8:30 PM and 9:00 AM
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators

Frequently asked questions

Is Lyall Apartment Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Lyall Apartment Hotel?

Check-in start time: 12:30 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:30 PM–9:00 AM for a fee.

What time is check-out at Lyall Apartment Hotel?

Check-out is at 11 AM.

Does Lyall Apartment Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 65 per vehicle applies.

Where is Lyall Apartment Hotel located?

Located in Lewisham, this apartment building is within 9 mi (15 km) of The Arena, Tower of London, and Tower Bridge. London Bridge and London Eye are also within 9 mi (15 km). Hither Green Station is 9 minutes by foot and Lee Station is 21 minutes.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

7.2

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 29 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 4 out of 55 reviews

Reviews

Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay. Very clean layout, really good comfortable beds, good sleep, quiet.10/10
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities, communication
very friendly and helpful people…
Verified

10/10 Excellent

Noeline

Liked: Cleanliness, room comfort, communication

Great apartment

Molly and Grace were very helpful. The kitchenette was fully equipped with everything we needed. It was a great place to stay near public transport aswell as a place to park our car. If I could provide any feedback it would be, the TV could have been bigger and there could have been face washers in the bathroom.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is good
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Oleg

Liked: Property conditions & facilities, communication
All 6 night we had a good experience besides couples of things: There wasn't enough shampoo and soap for the 6 nights stay; Room was very dusty and no cleaning/vacuum were done with our stay for 6 nights, as well area upfront of the main entrance had debris all around; If these things can be corrected, then ratings can be raised up.
Stayed 6 nights in Feb 2024
Verified

2/10 Terrible

Salena

Disliked: Cleanliness, amenities, communication
It was freezing cold outside and I was checked into a freezing cold room with no heating working. Reception was not available I slept in freezing cold
Stayed 2 nights in Jan 2023
Verified

8/10 Good

David

Liked: Cleanliness, communication
Overall, perfectly adequate and well priced. Decor a little dated, but room had everything we needed (just about). Main feedback is you need to change your mattresses as they are lumpy and not super comfy. We cooked in the room and there were a few things missing : Oven glove Scissors Larger cooking pan/wok as there were 5 of us. Apart from that, cannot fault the owners and would stay again (if mattresses are changed). One thing to note - it is a little too far out for central London (30-40mins on overground and then under ground). Personally, will consider paying a bit more and staying closer to underground next time. Thank you.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tolle Unterkunft, freundliches Personal, guter Service. Mit dem Zug ist man in ca. 10 Minuten in der Londoner Innenstadt. Einkaufsmöglickeiten direkt nebenan. Wir haben zum Glück kurz vorher in einer Gast-Bewertung gelesen, dass das Hotel in der Umweltzone liegt. Man muss sein Auto vorher registrieren lassen.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Tedros

Liked: Cleanliness, property conditions & facilities
Ci siamo trovati molto bene.
Stayed 5 nights in May 2025
Verified

8/10 Good

Sanjay

Liked: Cleanliness, room comfort, communication

Business Trip

Pleasant stay as advertised
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Rob

Liked: Cleanliness, room comfort, communication

10/10

Great apartment, highly recommend and will definitely stay again!
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Véronique

Liked: Cleanliness, amenities
Appartement très propre et les employés sont très gentils.
Stayed 6 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and very nice staff/owners! Definitely recommended!
Stayed 6 nights in Nov 2019
Verified

6/10 Okay

Josep

Liked: Cleanliness
Disliked: Staff & service
Cogimos un apartamento familiar, era correcto aunque esperaba más, es pequeño y el nuestro no tenia ninguna ventana, solo una puerta que daba a un patio de exterior que daba miedo. La responsable no habla castellano. Una cosa que me ha sorprendido es los comentarios de los usuarios referente a la distancia hasta la estación de tren, desde luego que no es para ir con niños, 10 min de noche casi en la oscuridad y no es de los mejores barrios...en fin, no volveré.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Isolation, le lit trop bas. J'ai aimé la cuisine et le salon
Stayed 6 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to the train station and right next to a market that was open for late night snacks.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location .very quiet and clean area.very close to the train station
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay and the location was great. Not to far from Hither Green station, that took you right down in the heart of London (maybe a 10-15min ride). Rooms were spaces for London and we had a fully functional kitchen. Staff was very friendly and helpful.
Stayed 5 nights in Jul 2019
Verified

6/10 Okay

MM

Liked: Amenities, property conditions & facilities
The gentleman who helped us check in was excellent 1) he waited for us past 6:00pm, 2) he gave us tips about things to do in the area, and 3) he drove us to Greenwich Observatory (he refused to accept a gratuity). One woman at the hotel was unkind to us 1) she yelled at us for leaving a fan on for two hours, 2) we went to another hotel for one night (no AC at the Lyall), so they changed the door access code without telling us; when we called, she said she had tried to contact us for days, and 3) they picked up a towel from the floor and two from bathroom hooks and put them outside to dry (no replacement and no way to know which had been on the floor).
Stayed 12 nights in Jun 2019
Verified

2/10 Terrible

Long

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No WiFi

They think they have WiFi, but they didn’t
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owners, easy walk to steps for train to London, clean, safe.
Stayed 7 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Das Appartement hat uns gefallen wir war zufrieden. Was einzigen nach 2 Tagen war sehr fiel Staub im Appartement und bis unsere Abreise hat keine gesaugt das war nicht schön wenn dort war Staubsauger können wir selbst machen . Sonst beim Ankunft wir sind um 22:30 Uhr gekommen hat auf uns eine gewartet und alles erzählt über Appartement wie alles funktioniert. Wir haben vergessen Adaptern für Steckdose er hat uns seine gegeben.verbindung ist sehr gut. Hotel hat 6 Appartement .
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Bartlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior friendly staff, very helpful. The family room fit my family of 5 just perfect, the walk to Hither Green Rail becomes automatic and you dont even notice after a few days. The store next door is handy.
Stayed 6 nights in Nov 2018
Verified

10/10 Excellent

Mark

A spacious and clean room combined with an outstanding level of customer service on offer here. Bins were emptied daily. Couldn’t fault it for what we required.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ファミリーに快適なアパート形式のホテル

米国滞在の長女と欧州旅行を企画し、このアパート形式のホテルを選択し集合。日本からということで２寝室にアップグレードしてもらえた。改装して間もないようで綺麗で快適。一階にコンビニ、近くにスーパーやレストランがあり便利。ロンドンの南側に位置するので地下鉄ではなく電車ですが、ロンドンブリッジや中心部まで13分ほどで行ける。次回も利用したいしお勧めできる。
Stayed 3 nights in Oct 2018