Great hotel, location excellent for central London stay.
Teresa
2023 年 12 月に 1 泊滞在
8/10 (良い)
Sarah
2023 年 12 月 19 日
Sarah
2023 年 12 月に 2 泊滞在
6/10 (普通)
Sian
カップルで旅行
2023 年 12 月 3 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
We stayed here a few years ago and thought it would be nice to come back again. We shouldn’t have. The location is great and all the staff at reception were lovely.
Our room was a massive let down. We’d paid for a deluxe room with a park view- there was nothing delux about it and the view of the park was obstructed by a concrete block outside. The carpet had brown marks all over it and one of the mugs with the kettle was dirty- not marks from tea, it was actually dirty- it had already been used and had dried tea or coffee inside it.
Go to the bar downstairs for the entertainment and great staff and stay elsewhere
Sian
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Barry
家族旅行
2023 年 10 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to everything in London. Right next to Oxford street. As this is now a Hard Rock Hotel not much memorabilia on display. Room was very expensive, but restaurant very reasonable
Barry
2023 年 9 月に 1 泊滞在
8/10 (良い)
Roisin、Hanover
家族旅行
2023 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was convenient to the Tube - Marble Arch station adjacent. Family room was spacious and came with refillable mini-bar, robes and slippers. Staff was pleasant although could not accommodate late check out. Restaurant on site was decent - basic fare burgers, salads, etc. Staff was very nice and attentive. Overall, would stay at the Hard Rock London again, although it appears that it has now become the Cumberland.