I have traveled quite a bit globally and this was without a doubt the worst stay that I've ever had. We booked a 4 bedroom with 3 queen beds and 1 single bed for our stay. The 1 single bed was actually a cot with sheets and not what was shown in the pictures. When we brought this up, it wasn't fixed.
It was obvious that the room hadn't been cleaned before our arrival because the dinner table and kitchen counters had dirt and dust all over them.
The heaters weren't working in three of the four rooms in the apartment. This was finally fixed after a couple of days.
The microwave didn't work so they had to bring a replacement.
The worst of all were the showers. It four days before they fixed our showers correctly after having to suffer with freezing cold and scolding hot water in the showers. They came out the first two times to fix them and it wasn't corrected. Then they changed the water pump, still didn't work. Finally on the fourth day they changed the thermo and it finally worked.
Communication sucked, the owner and the property manager weren't helpful. The owner even told us if it was him he would checkout and stay somewhere else.
But they still refused to give us a refund.
I could not say all that I want on this review because of the character limit but I would stay far away from this place.
It is a scam and ripoff.
Travis
2025 年 3 月に 7 泊滞在
10/10
Lovely apartment conveniently located within walking distance of two tube stations. The apartment was well appointed and extremely comfortable.
Lizanne
2025 年 2 月に 7 泊滞在
2/10
MINE
2024 年 12 月に 7 泊滞在
10/10
Ola
2024 年 11 月に 4 泊滞在
10/10
Per
2024 年 10 月に 7 泊滞在
10/10
Excellent location, close to restaurants, 2 underground stations, buses, museums and a lot more. Easy to find and access apartment. Apartment is very spacious and nice
Jessica
2024 年 10 月に 7 泊滞在
8/10
Dejlig lejlighed med en fantastisk lokation
宿泊されたお客様
2024 年 10 月に 7 泊滞在
2/10
Andrew
2024 年 9 月に 6 泊滞在
2/10
Was advised as we arrived at Heathrow that the Apartments had been flooded.With a few minutes notice we had to find alternate accommodation for the same week as the Chelsea flower Show.The apartments then advised Hotels.com we failed to arrive and attempted to keep our payment for 7 nights!
Thank goodness for the Fraud team at Hotels.com/Expedia for sorting out our refund
Steve
2024 年 5 月に 7 泊滞在
8/10
Beautiful apartment in a fantastic location. Building and apartment needs upkeep. The unit does not have AC, only one bed is King and the other is Queen.
Richard
2024 年 7 月に 7 泊滞在
10/10
Kim
2024 年 7 月に 4 泊滞在
10/10
Very nice big place in a spectacular location. Everything as advertised
Scott
2024 年 6 月に 8 泊滞在
2/10
Bridget
2024 年 6 月に 6 泊滞在
10/10
MAI
2024 年 6 月に 6 泊滞在
10/10
Everything was amazing, best location to the centre side.The host was very helpful and helped us when we needed highly recommend this place and will stay again
emin
2024 年 6 月に 4 泊滞在
4/10
YUNG
2024 年 5 月に 4 泊滞在
10/10
Excellent accommodations and location!
宿泊されたお客様
2024 年 5 月に 7 泊滞在
8/10
Location is perfect with lots of shops, restaurants, museums and a nearby underground stop. The apartment was very clean and easy to access. Communiation with the host was great. A small binder or notebook containing instructions on how to use the washer/dryer combo, the dishwasher and how to adjust the heat would have been nice as they were not intuitive. There unfortunately was not mirror in the master bathroom but there were others in the apartment. We had a very comfortable stay and would book again on our next trip to London.
Laura
2024 年 4 月に 5 泊滞在
10/10
Wir waren sehr zufrieden, auch die Kommunikation mit dem Vermieter verlief super. Sehr gerne kommen wir wieder.