"We arrived at the hotel in the morning, and they kept our luggage until the check in time. I hope that we could have some slippers and pajamas in the room."
"The corner of the shower booth was cracked, and water overflowed through the gap, leaving the floor completely soaked.
The body soap bottle was empty.
I asked for a bottle of water to be brought to my room, but it never arrived.
The towels and pillowcases were dirty, with what looked like footprints on them.
I was very disappointed because my previous stay was excellent, and this time the experience was significantly worse."