Our stay was absolutely horrendous. The first time we get to the room, the thermostat was at 85° in our room. We had to switch rooms but the worst part was the service. We had to request housekeeping 3 times in one day then someone finally showed up. We kept going to the front desk and no one did anything until we finally got it. Then she didn’t even put the sheets on the bed, she handed it to us and then left. One of the worst hotel experiences we’ve delt with. I don’t know who rated this hotel 4 stars but they need their account deleted.
Nate
2024 年 5 月に 5 泊滞在
6/10 (普通)
Ria
2024 年 4 月 29 日
気になった点 : 清潔度、施設のコンディションと設備
Ria
2024 年 4 月に 7 泊滞在
10/10 (非常に良い)
ley
家族旅行
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Been here everytime I came to London and I just really like the hotel. In the area we could find a lot of halal restaurants, which was a big plus for us. You also have various shops nearby where you can buy food or drinks. The rooms are nice and the beds are comfy. We had nothing to complain about. And if I ever come to London again, I will probably book this hotel once more!