デラックス ダブルルーム ダブルベッド 1 台 | 低刺激性寝具、セーフティボックス (室内)、デスク、アイロン / アイロン台

セントラル パーク ホテルの口コミ

3 out of 5
セントラル パーク ホテル
49/67 Queensborough Terrace, London, England

口コミ

7.0

良い

評価 10 - 1195 件の口コミ中 309 件が非常に良い" "
評価 8 - 1195 件の口コミ中 385 件が良い" "
評価 6 - 1195 件の口コミ中 215 件が普通" "
評価 4 - 1195 件の口コミ中 143 件が不満" "
評価 2 - 1195 件の口コミ中 143 件が非常に不満" "

7.4/10

清潔度

7.8/10

スタッフとサービス

6.8/10

設備とサービス

6.6/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

10/10 (非常に良い)

katsufumi

良かった点 : スタッフとサービス
Very good hotel
2024 年 3 月に 1 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Kastufumi, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

Kazuya

2023 年 10 月に 2 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 26 日)
Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

Aki

気になった点 : 施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Nashからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Aki,We really appreciate you taking the time out to rate your experience with usWishing to welcome you soon at the Central Park Hotel.Kind Regards,NashCentral Park Hotel

10/10 (非常に良い)

KAZUTOSHI

良かった点 : 清潔度、スタッフとサービス
2023 年 8 月に 6 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay with us and all services where up to your satisfaction. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

TERUO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルスタッフがわからないことは何でも丁寧に教えてくれたのでタイヘン助かりました。
2023 年 8 月に 6 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Teruo, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

kyohei

出張
良かった点 : 清潔度、スタッフとサービス
エアコンが無いため、季節によっては暑くて寝苦しい。
2023 年 6 月に 2 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2023 年 6 月 29 日)
Thank you for choosing Central Park Hotel, please note that we do not have A/C rooms available in Standard Room category, for your future reservations, please choose Superior room type because it has Air Conditioning facility. We look forward to welcome you again. Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Sugimoto

2023 年 6 月に 4 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2023 年 7 月 3 日)
Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay with us and all services where up to your satisfaction. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

KAZUKI

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
最寄りのクイーンズウェイ駅またはベイズウォーター駅から徒歩数分とアクセスは良いです。ロンドンの地下鉄はエスカレーター・エレベーターのない駅が多いので、キャリーケースなどがある場合は少し大変かもしれません。 部屋は2人で泊まる分には十分な広さですが、キャリーケースを2つ広げると狭く感じます。最終日にホテルのボイラー故障によりお湯が出ないトラブルがありました。水でシャワーを浴びる事態となりましたがヨーロッパでは珍しくないことのようです。
2023 年 2 月に 3 泊滞在
Malak からの返信 (投稿日 : 2023 年 3 月 7 日)
Dear Kazuki,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the hotel's location convenient for your needs, and that the room provided ample space for your stay.We apologise for any inconvenience caused by the issue with the hot water during your stay. Unfortunately, this was out of our hands, but we always aim to rectify the issue as quickly as possible along with our engineers. We appreciate your understanding on this matter.Regarding the accessibility of the hotel, we understand that some London subway stations and we always encourage guests to contact us in advance regarding any queries as we are more than happy to assist wherever possible.Once again, thank you for your review, and we hope to have the opportunity to welcome you back in the future.Warm Regards,Malak B.Guest Relations coordinator

8/10 (良い)

Kenji

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not bad as other reviews. Staff I met are totally friendly. Room and toilet are cleaned well. Towels were not set at the first day and I got them from linen room by myself but It's ok because following days those were changed. As for breakfast I recommend £8.5 continental because £15 english breakfast is not worth the price. Totally not bad because I stayed in winter. Other reviews are about air condition in summer. I'm not sure about it.
2022 年 11 月に 4 泊滞在
Malak からの返信 (投稿日 : 2022 年 12 月 9 日)
Dear Kenji,Thank you for your candid review.I am happy to learn about your experience from your perspective, and totally confident that your comment and your recommendation will be helpful for our future visitors. Your comment regarding the towels will be discussed with housekeeping manager as our priority is the comfort of our guests and we try to offer them everything needed for their comfort while staying with us, which is why I would like to express my sincere apologies on behalf of the team for being less attentive and for not being up to our standards. Regarding the air-conditioner, I am excited to let you know that we are having a project scheduled that will ensure having AC in all our rooms, in the meantime we do have rooms with AC as another category of rooms. We hope to see you back soon at Central Park Hotel. With Best Regards,MalakGuest Relations

2/10 (非常に不満)

YUMI

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 3 泊滞在

4/10 (不満)

Yasuko

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 2 泊滞在
ACからの返信 (投稿日 : 2022 年 9 月 2 日)
Dear YAsuko,Thank you for your feedback.On behalf of our entire team, we are sorry that your experience in our hotel did not meet your expectations.We are sorry to hear we have not left the impression we wanted to. We do try really hard!Kind Regards,Adi Cristea Guest Relations Manager

4/10 (不満)

Yasuko

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 3 泊滞在
ACからの返信 (投稿日 : 2022 年 9 月 2 日)
Dear Yasuko,On behalf of our entire team, we are sorry that your experience in our hotel did not meet your expectations.We are sorry to hear we have not left the impression we wanted to. We do try really hard!Kind Regards,Adi Cristea Guest Relations Manager

8/10 (良い)

Norihito

良かった点 : 清潔度、スタッフとサービス
2021 年 11 月に 6 泊滞在

8/10 (良い)

Marcus

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was great. Only negative which is out of hotel’s control was street noise though out the night.people walking past.
2024 年 5 月に 5 泊滞在

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

valentina

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
La camera un po a desiderare ma il personale super
2024 年 5 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Valentina, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and that all our services were up to your satisfaction! especially our team made an extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

Johanna

良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 3 月に 3 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Johanna, Thank you for choosing Central Park Hotel, we are delighted to hear that you enjoyed your stay and that all services were up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

Darien

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Room was very clean. Very small rooms. No air conditioning.
2024 年 5 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Darien, Thank you for choosing Central Park Hotel, please note that we do not have A/C available in the Standard Room category, for your future reservations, please choose the Superior room type because it has an Air Conditioning facility. We look forward to welcoming you again. Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

Dr Theyveeka Selvy、Klang

グループ旅行
良かった点 : スタッフとサービス、設備とサービス
there is renovation on board, dusty and the toilet s small
2024 年 5 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Theyveeka Selvy, Thank you for staying with us, we hope you had a pleasant stay, and our rooms were facilitated to your satisfaction... our refurbishment project was planned by a specialized construction company, and they planned this project to take place while the guests were not in their room. they operate very less hours during the day and do not carry out any work during the weekend. we look forward to welcoming you again. Kind Regards, Nash, Guest Relations Manager

10/10 (非常に良い)

Jerel Eric

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a perfectly adequate and reasonably priced hotel, located in an area that is convenient and safe. The Bayswater tube station is a few minute's walk away and the nearby dining options are ample. The room I stayed in was small, somewhat cramped, and unimaginatively furnished, but clean and perfectly serviceable. The desk was situated less than 12 inches away from the foot of the bed, making it impossible to pull the chair out far enough to actually sit in, so if you're planning to get a lot of writing or similar work done in one of these rooms, you should plan to do it on the bed. Overall, this place was a good value for the money and the staff were friendly.
2024 年 5 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Jerel Eric, Thank you for staying with us, we are happy to hear that you enjoyed your stay except for the fact the room was too small, our room size varies according to its category. we look forward to welcoming you again. Kind Regards, Nash

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Incredible value for the money
2024 年 5 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 16 日)
Dear John, Thank you for choosing Central Park Hotel, we are delighted to hear that you enjoyed your stay and that all services were up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

Sofia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is overall okay. The staff were very nice, helpful and friendly. Traveling as a solo female, I felt very safe in the area and the hotel. They’re remodeling the hotel so there’s a loud drilling noise- I guess my only complaint.
2024 年 5 月に 3 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Sofia, Thank you for choosing Central Park Hotel, we are happy to hear that you felt safe and our team made sure you were happy during your stay. We look forward to welcoming you again in the future.

4/10 (不満)

Erica

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
We stayed on the 5th for our last night of travel before flying home the next afternoon. The beds were clean and comfortable enough, however, there was an absolute horrid sewer smell in the bathroom for our entire stay. I don’t know if it was from the construction going on, but it was totally off putting. We kept the door closed and the fan on the entire time and every time we had to go in there the stench just hit you right in the face. Totally reminded me of this one hotel we stayed at in Thailand... We checked out as soon as possible and sat at the airport for 5 hours instead with our 6 month old son. I personally would not stay here again.
2024 年 5 月に 1 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Erica, Thank you for staying with us, we are sorry to hear that there was a bad smell in the room. we will inform our maintenance team to check the room and take the necessary steps to resolve the issue. we apologize for any inconvenience this may have caused.

8/10 (良い)

Phillip

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here before, quite and near two tube stations
2024 年 5 月に 4 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Phillip, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Isobel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The door to the shower was very very small. Otherwise, all was good.
2024 年 5 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Isobel, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a wonderful time with us. we will inform our maintenance team to check the door and re adjust the size if scenery, we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

MIHIR

良かった点 : 清潔度、スタッフとサービス
The property is ideally located. The rooms are good The problem is with internet. I Harley got any internet It comes in and goes off
2024 年 5 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Mihir, Thank you for choosing Central Park Hotel, we are sorry to hear that the Wi-Fi was not working properly during your stay, we have raised it with our IT department, and they will investigate it immediately and take appropriate action. Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

CARLOS

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location
2024 年 4 月に 1 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Carlos, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a wonderful time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

2/10 (非常に不満)

Thaddee

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Look good on the outside but the room trash
2024 年 5 月に 1 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Thaddee, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a wonderful time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

Steves

家族旅行, グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I don't know if or what I did to offend, upset, or irritate the receptionist checking us in; i got the distinct impression that he didn't like me very much. At first, he gave me a room (M22) that was inaccessible via elevator ("lift" in the UK) requiring to take the stairs with my luggage and not providing any assistance whatsoever. In addition to being forced to take the stairs, the room is located in the far end of the hallway. The room itself was BAD; not only was the room very small barely fitting the bed and miniature desk, the room had a strong chemical smell. (The had a servants quarters vibe) I then went back to the receptionist informing him that i want another room as the current assigned room is unacceptable and unfit to house any guest even if or a short amount of time. He then assigned a different room (529). He then again made me carry my luggage back down the stairs. The newly assigned room, though more accessible, was only just slightly better. The room was just as small but with no smell. There are holes in the wall. I felt so flustered that I checked the room for bedbugs before settling in; no bedbugs, room clean. The room, however was hot. It turned out that the thermostat in the room was not lowering the temperature at all. I found a fan in the room which I assumed was to supplement or counteract the faulty thermostat. The fan itself was also broken; as it would not turn as it's supposed to without being constantly poked. I have video proof!
2024 年 5 月に 1 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Steves, Thank you for choosing Central Park Hotel, we hope enjoyed your stay and all services where up to your satisfaction. Our room sizes vary according to its category, please refer to the room description to choose the size you prefer for the next visit... we hope to see you again in the future, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

2/10 (非常に不満)

Matthew

2024 年 4 月に 5 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Mathew, Thank you for choosing Central Park Hotel, we are delighted to hear that you enjoyed your stay and that all services were up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

Zvonimir

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Like a prison
2024 年 4 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Zvonimir, Thank you for choosing Central Park Hotel, I hope you had a good time apart from the minor issue mentioned in your review about the room size, unfortunately some of the rooms are smaller than the other room category, we apologies for allocating a room which did not suit your preferences. This issue would have been solved while you were here by bringing it to our attention, we could have checked all the possibilities to resolve it. We wish to see you return as our valuable guest. Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

Audun

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Lavt under taket på rommene og litt trangt, men hyggelig personale og ganske nært til undergrunnen
2024 年 4 月に 5 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Audun, Thank you for choosing Central Park Hotel, I hope you had a good time apart from the minor issue mentioned in your review about the room size, unfortunately some of the rooms are smaller than the other room category, we apologies for allocating a room which did not suit your preferences. This issue would have been solved while you were here by bringing it to our attention, we could have checked all the possibilities to resolve it. We wish to see you return as our valuable guest. Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Nayeli María

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bien ubicado, muy acogedor y de fácil acceso
2024 年 4 月に 3 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Nayeli, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a wonderful time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

Joost

2024 年 4 月に 3 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Joost, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

ALBERTO

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very well located. Nice staff.
2024 年 4 月に 1 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Alberto, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

BEATRIZ、LA PUENTE

家族旅行
良かった点 : 清潔度、スタッフとサービス
First of all the area is nice where the location of the hotel is but nothing was said that it’s under construction scaffolds all in the front so the picture that’s on your website is false at 9am they start hammering drilling everything that has under construction second the bathroom are very tinny the toilet it right next to the wall and shower glass also the drain in shower gets filled up quickly so has to turn off shower twice to complete my shower also there is no ac just a fan even if outside it’s 40-50 inside like 80 I complained several times they said no ac in the rooms but that’s a lie they should of change my room the secound day I was there especially since the ac was on in the hallways and they I heard them ask a guest if the air conditioning was working ok ! I would like to get a refund for at least 1/2 back is what I paid because of all the troubles I had even having the shower flood and all the water going to the carpet and smelling like a wet dog for 5 days ! Oh and then also the door rubbed against the carpet and it was so hard to push open it was horrible I did complain on on everything they just said will look into it gave me a bigger fan but never once was I offered to move even though my room was a disaster my room was 438 and everything was wrong there also 1/2 of the outlets did not work and the tea kettle in the room was burnt inside I forgot to tell them ! I gave up the location is great across the street from Kensington Palace ! Under construction
2024 年 4 月に 10 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for Choosing Central Park Hotel, we hope our location and services were up to your satisfaction... Dear Beatriz, Please note that we informed all travel agent, and we mentioned in all websites that we are under refurbishment, and we have the scaffolding outside the premises. all work commences after 9:30 am finishes before 4:30 pm... we notified all our guests prior to their check-in and it is also mentioned in your booking confirmation...we expect this project to finish soon, and we hope to see you again and we can assure you that this property will be transformed into a great shape and your future stay will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

jason

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Pretty good, consruction work going on,... You can not claim to provide a full breakfast if there are no sausages!!!!
2024 年 4 月に 1 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Jason, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! Please note that we mentioned in all websites that we are under refurbishment! please check your booking confirmation for your reference... we expect this project to finish soon, and we hope to see you again and we can assure you that it will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

Emma

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The carpet was very stained to the point that we avoided taking off our shoes in the room. We had two pillows that were on the floor the day we requested for our room to be cleaned. When we returned, all the pillows were back on the bed and it was evident that none of the sheets or pillowcases were changed; there were multiple strands of hair still left on the pillow. When we called the housekeeping to request more pillows, we received four clean pillowcases to change our pillows and confirmed with them that none of the sheets were changed, they only made up the bed. The walls are very thin and you can hear all your neighbors and anyone in the hallway chatting or walking. The lighting in the room was stark and reminded us of a hospital setting. The location was good, it was very close to any transportation we required for our trip.
2024 年 4 月に 4 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Emma, Thank you for staying with us. please note that our housekeeping department dose offer cleaning service on daily basis but we only change the linen on every other day and at departure. we apologise for any inconvenience this may have caused.

8/10 (良い)

Nicolas

良かった点 : 清潔度、スタッフとサービス、設備とサービス
The room was very clean and the bathroom seemed modern. The only downside was that the walls are so thing that you could join your neighbours conversation if you wanted, as you could hear every word or noise made. Same applies to the movies other people were watching
2024 年 4 月に 3 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Nicolas, Thank you for contacting Central Park Hotel, we hope you had a good stay except the noise issue from neighbouring rooms, we are aware of the problem and as you know that we are under refurbishment, we will make sure this issue is addressed and resolved during this project. we look forward to welcome you again in future. Kind Regards, Nash, Guest Relations Manager

8/10 (良い)

Carlos

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
La habitación olía a cigarro, las instalaciones horribles a excepción del lobby, el recorrido al cuarto viejas y feas.
2024 年 4 月に 1 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Carlos, We are sorry to hear that the room had tobacco smell, i will inform the housekeeping team take extra effort to resolve this matter.

6/10 (普通)

Vadim

良かった点 : スタッフとサービス、設備とサービス
zx
2024 年 4 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Vadim, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Payton

良かった点 : 清潔度、スタッフとサービス
Good just a few bugs
2024 年 4 月に 2 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Payton, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Carol

2024 年 4 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Carol, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

Alexia

カップルで旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
Could hear adjacent rooms, and noisy outside, good location, old interior of rooms
2024 年 4 月に 4 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Alexia, Thank you for contacting Central Park Hotel, we hope you had a good stay except the noise issue from neighbouring rooms, we are aware of the problem and as you know that we are under refurbishment, we will make sure this issue is addressed and resolved during this project. we look forward to welcome you again in future. Kind Regards, Nash, Guest Relations Manager

10/10 (非常に良い)

Jason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything is near by perfect place to stay if you are traveling you have easy access to restaurants and stores
2024 年 4 月に 2 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Jason, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

Anna

良かった点 : 清潔度、スタッフとサービス
Overall nice, a bit small and rooms were warm with no ventilation except in the bath.
2024 年 4 月に 7 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Anna, Thank you for choosing Central Park Hotel, I hope you had a good time apart from the minor issue mentioned in your review about the room size, unfortunately some of the rooms are smaller than the other room category, we apologies for allocating a room which did not suit your preferences. This issue would have been solved while you were here by bringing it to our attention, we could have checked all the possibilities to resolve it. We wish to see you return as our valuable guest. Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

Sverre Bing

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Veldig fin lobbybar.
2024 年 4 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Sverre, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

Akua

2024 年 4 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Akua, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

GREGORY

良かった点 : 設備とサービス
Bel établissement, propre.
2024 年 4 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Gregory, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Rory

良かった点 : 清潔度
2024 年 4 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Rory Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.