Is Best Western London Queens Crystal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western London Queens Crystal Palace Hotel?

Self parking is available for GBP 10.00 per night.

What time is check-in at Best Western London Queens Crystal Palace Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Best Western London Queens Crystal Palace Hotel Reviews, Deals & Photos 2025

Q: Where is Best Western London Queens Crystal Palace Hotel located?

Located in Crystal Palace, this hotel is within 9 mi (15 km) of Clapham Common, London Eye, and Big Ben. Buckingham Palace and Trafalgar Square are also within 9 mi (15 km). Bromley Crystal Palace Station is 12 minutes by foot and London Gipsy Hill Station is 16 minutes.

About the neighborhood

Crystal Palace, a neighborhood in London, is home to Best Western London Queens Crystal Palace Hotel. The area's natural beauty can be seen at Clapham Common and Hyde Park, while The British Museum and O2 Arena are cultural highlights. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or Wimbledon Tennis Club.

Visit our London travel guide

2/10 Terrible

Verified traveler

Jul 20, 2019

Disliked: Cleanliness, amenities, property conditions & facilities

They never cleaned our room during our 5 night stay. The breakfast costs money and literally only consists of muffins. And our room was in a basement area 6 flights of stairs down with no elevator

Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveler

Jul 9, 2019

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Mar 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

It’every basic accommodations but clean and felt safe and secure. The rooms were very loud.

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Mar 16, 2019

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Jan 28, 2019

Liked: Cleanliness, staff & service, room comfort

The hotel is pretty good for a short stay visiting London - this is our third visit. The amenities could be slightly improved with regard to drinks and snacks. All in all nothing to complain about

Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveler

Jan 28, 2019

Liked: Cleanliness

Disliked: Room comfort

Hotel is freezing with only a fan heater. No iron even though it said it is available on the website.

Stayed 1 night in Jan 2019

10/10 Excellent

Charlie

Jan 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Jan 22, 2019

Stayed 3 nights in Jan 2019

6/10 Okay

Ian

Jan 21, 2019

Disliked: Property conditions & facilities

Best western hotel Crystal Palace .

Room was fine. Hotel appears to be in a state of semi refurbishment. Corridors were grotty and just not nice. Decor not great. Noisy at nighttime . It suited us for convenience so would probably stay again for the price. I wouldn’t pay more than fifty quid a night fir a room .

Stayed 3 nights in Jan 2019

10/10 Excellent

Matt

Jan 19, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newly renovated

Nice hotel, all newly renovated. Room was small and quite tight to move around the bed, but was adequate and had all the essentials and a nice comfortable bed. Good location, just a short walk to the train station with direct trains into central London. Chargeable parking onsite, but not many spaces. Free wifi throughout the hotel. Bar and pizza restaurant on site.

Stayed 2 nights in Jan 2019

2/10 Terrible

Noray

Jan 16, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveler

Jan 14, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Jan 14, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2019

10/10 Excellent

MANZIL

Jan 14, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Jan 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

The room we were given first was so small for 3 people you would’ve had to climb over each other to get into bed,( room 116 )i requested a different room and was given room 153 which was bigger and ok. Room was very clean. Breakfast was plated and very enjoyable.

Stayed 2 nights in Jan 2019

10/10 Excellent

Stuart

Jan 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2019

6/10 Okay

Steve

Jan 10, 2019

Stayed 1 night in Dec 2018

6/10 Okay

Tatiana

Jan 10, 2019

Liked: Cleanliness, room comfort

Se andate a visitare Londra come abbiamo fatto noi, non lo raccomando. È lontano dalla stazione ferroviaria, finché arrivi in centro ci vuole 1 ora, paghi quasi 10 sterline con oyster card, e il parcheggio del hotel è a pagamento, 10 sterline al di.

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Jan 9, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Jan 7, 2019

Stayed 3 nights in Jan 2019

8/10 Good

Dave

Jan 6, 2019

Liked: Staff & service, property conditions & facilities, room comfort

Euro palace Hotel.

Not a bad hotel. Rooms good, beds lovely and comfortable. Got a really good night's sleep. Will definitely stay there again.

Stayed 1 night in Jan 2019

2/10 Terrible

Concepcion

Jan 5, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor quality

First night we recieved a hard time to open the doors. When finally got the door opened, we then encountered that there were already people staying in that room. The hotel was under construction, and there was constant noise in the middle of the night. Employees were very disorganized, even to ask for simple things at reseption it would be a very long wait. It was around 30 min from the citycenter.

Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveler

Jan 2, 2019

Disliked: Cleanliness, property conditions & facilities

Checking in was at 2.00 pm, which I was not happy with. Staff on reception had basic skills when trying to book us in. Not happy with having to pay for parking and breakfast, where as with other hotels are more accommodating. I have stayed in Best Westerns in the past which are far better then this one. When I booked the rooms, I would expect them to be next to each other or somewhere close and not one room one end of the hotel and the other room the far end. Booked two twin rooms and gave us a twin room and a double, which was cold and smelly. It had a gap in the sash window you could put your fingers between. Overall, not up to expectations and very disappointing. Will not be recommending this hotel to anyone in future.

Stayed 2 nights in Dec 2018

8/10 Good

A9g, Bari

Jan 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soggiorno veramente gradevole! Camera pulitissima anche se un po’ fredda. Posizione discreta, sebbene sia abbastanza lontano dal centro, l’edificio è ben collegato.

Stayed 4 nights in Dec 2018

8/10 Good

Nicolette, Lisse

Dec 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Net hotel, vriendelijk personeel. Het hotel is recentelijk gerenoveerd. Ontbijt is ook prima.

Stayed 1 night in Dec 2018

Best Western London Queens Crystal Palace Hotel

Choose dates to view prices

Photo gallery for Best Western London Queens Crystal Palace Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

View all photos for Superior Suite, 1 King Bed, Non Smoking, Jetted Tub

Superior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Highlights

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking

Highlights

View all photos for Superior Room, 3 Twin Beds, Non Smoking

Superior Room, 3 Twin Beds, Non Smoking

Highlights

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Highlights

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking

Highlights

View all photos for Standard Apartment, 1 Twin Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Twin Bed, Non Smoking, Kitchenette

Highlights

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Highlights

View all photos for Standard Apartment, 2 Twin Beds, Non Smoking, Kitchenette

Standard Apartment, 2 Twin Beds, Non Smoking, Kitchenette

Highlights

View all photos for Standard Room, 3 Twin Beds, Non Smoking, No Windows

Standard Room, 3 Twin Beds, Non Smoking, No Windows

Highlights

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Highlights

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking

Highlights

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

Highlights

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

You may also like

ANDAZ LONDON LIVERPOOL STREET, BY HYATT

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Best Western London Queens Crystal Palace Hotel

Similar properties

Crystal Lodge Hotel

Crystal Lodge Hotel

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Accessibility

More

Room amenities