カフェ

1 ホテルメイフェアの口コミ

5 out of 5
1 ホテルメイフェア
3 Berkeley Street, London, England

口コミ

9.4

最高に素晴らしい

評価 10 - 105 件の口コミ中 88 件が非常に良い" "
評価 8 - 105 件の口コミ中 8 件が良い" "
評価 6 - 105 件の口コミ中 5 件が普通" "
評価 4 - 105 件の口コミ中 2 件が不満" "
評価 2 - 105 件の口コミ中 2 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.6/10

設備とサービス

9.8/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

10/10 (非常に良い)

Ashley

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel in a great location. The staff were superb and personable. Service recovery for a dinner reservation error was exceptional. Thank you.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Pasha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel
2024 年 5 月に 1 泊滞在
Francois Schoefferからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Pasha, Thank you so much for your excellent review! We are thrilled to hear that you had a wonderful experience at our hotel. Your kind words are a great encouragement to our entire team. We strive to provide top-notch service and create memorable experiences for our guests, and it's fantastic to know we succeeded during your stay.We look forward to welcoming you back on your next visit. If there's anything specific you enjoyed or any suggestions you have for us, please feel free to share. Your feedback is invaluable in helping us maintain and improve our standards.Warm regards,Francois SchoefferGeneral Manager

10/10 (非常に良い)

Yakov

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay. The staff was very attentive, the room very clean and comfortable. Great location!
2024 年 5 月に 4 泊滞在
Nickからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Yakov,Thank you for choosing to stay with us and your glowing rating. This recognition really means the world to us and we look forward to welcoming you back to your new home in the heart of Mayfair soon.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Arif

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My girlfriend and I enjoyed 3 nights at the hotel Mayfair. For starters, this property could not be located any more perfectly. We enjoyed daily walks through Hyde park, green park, buckingham palace, kennisgton palace, and dinners in soho / convent garden. The staff were all very kind during our stay; big shoutout to Diana the night manager and Mo the bar manager for making us feel right at home. We had a couple bumps in the road early on that were quickly addressed by Diana. She was such a delight to work with! We highly recommend upgrading to their larger suits as the standard rooms are a bit tight. Other than that, enjoy the gym, breakfast, cocktails at the bar and all that the city offers. Until next time Mayfair, thank you!
2024 年 5 月に 3 泊滞在
Francois-Xavier Schoefferからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Arif,It was a real pleasure to welcome you both to 1 Hotel Mayfair. Thank you so much for your compliments to Diana and Mo who we are so proud to have in the team. I look forward to see you both back soon hopefully. You might discover our new Venue, Nightingale just across the yard from Dovetale. Warm wishes, Francois Schoeffer - General Manager

10/10 (非常に良い)

Julianne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was an incredibly clean hotel and great location for easily getting around London.
2024 年 5 月に 3 泊滞在
Nickからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Julianne,Thank you for choosing to stay with us and sharing your glowing rating.We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding experience.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Maria Aurora

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved
2024 年 5 月に 5 泊滞在
Nickからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Ms Aurora,Thank you for choosing to stay with us and sharing your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

2/10 (非常に不満)

Bernadette

2024 年 4 月に 5 泊滞在

2/10 (非常に不満)

Susan、Hillsbororugh

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really had a very bad allergic reaction to the bed sheets! This never happened before. The rooms were super small. No sure if I will book here again!
2024 年 1 月に 2 泊滞在
Nickからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Susan,Thank you for taking the time to share your comments with the Expedia community. Your feedback is extremely valuable as enables us to build on our successes and correct any shortcomings for future stays.We are sorry to read you did not have the best experience during your recent stay. Our linen is washed and pressed by our partner who use eco-friendly methods to clean them. Thank you for highlighting this at the time and allowing us to have an internal review to ensure that this type of comment does not reoccur.Whilst we understand that this experience earlier this year may deter you from visiting us in the future, I can assure you that we have taken all the steps to protect our future stays. Please reach out to me directly if I can help in the future. With warmest wishes,Nick BromheadHotel Manager

10/10 (非常に良い)

Thabit、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I have a complaint about the Internet service and the problem has not been resolved.
2024 年 4 月に 3 泊滞在
Francois-Xavier Schoefferからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Thabit,Thank you again for staying with us and for highlighting this drop on the internet in your room. I am pleased to report that this has been fully resolved. I look forward to welcome you back soon and meet you in person.Warm wishesFrancoisFrancois-Xavier SchoefferGeneral Manager

10/10 (非常に良い)

Alina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really loved this Hotel!!! I stayed for a long weekend to shop and dine with my daughter in Mayfair and I used to live in this neighborhood. I used to stay at the Ritz around the corner which I also love - but this was such a peaceful and quiet place. Once you walk out on the street there's plenty of action to make up for the down time we had in the hotel. I give this place 5 stars
2024 年 1 月に 3 泊滞在
Francois-Xavier Schoefferからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Alina,Thank you so much for staying with us for this special stay with your daughter. It was a pleasure to have you here. I hope next time you have some time to visit Dover Yard during your stay. Warm wishesFrancoisFrancois-Xavier SchoefferGeneral Manager

10/10 (非常に良い)

Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très très bien
2024 年 4 月に 2 泊滞在
Francois-Xavier Schoefferからの返信 (投稿日 : 2024 年 4 月 12 日)
Cher Eric,Nous avons été ravis de vous avoir parmi nous. Au plaisir de vous accueillir a nouveau très bientôt !Bon weekendFrancois-Xavier Francois-Xavier Schoeffer General Manager 1 Hotel Mayfair 3 Berkeley Street, London

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfection…. Amazing location. The property was absolutely gorgeous in every detail. To note, the rooms are absolutely soundproof. Not a single sound was heard during my stay. The staff is helpful, engaging and kind. Highly recommend to anyone staying in London. I look forward to my next visit. Special note of appreciation to Mickey at the front door.
2024 年 4 月に 2 泊滞在
Halyna Kozakからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Linda, Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect stay with us and that you found our location amazing and our property gorgeous in every detail.We're also pleased to hear that our staff, especially Mickey at the front door, made a positive impression on you with their helpfulness, engagement, and kindness. I'll be sure to pass along your special note of appreciation to Mickey.Thank you for recommending us to others, and we can't wait to welcome you back for your next visit. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know.Warm regards,

8/10 (良い)

Rajib

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Nickからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Rajib,Thank you for choosing to stay with us and your good rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Juan de los

Everything was perfect, except for one day in which there was not hot water in the rooms. Staff was very helpful and we appreciated what they did with us.
2024 年 3 月に 7 泊滞在
Stephanie Patteson, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Juan,Thank you for taking the time to share your experience at 1 Hotel Mayfair. As a team, we take great pride in providing exceptional service, we are delighted to read you had an (almost) perfect stay. Once again, I am very sorry for the unexpected maintenance issue, but am so pleased we could still deliver an outstanding stay, and truly appreciate your understanding.Thank you again for choosing 1 Hotel Mayfair, we look forward to welcoming you back home soon!With warmest wishes,Stephanie PattesonFront Office Manager

10/10 (非常に良い)

Katherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here at the end of our honeymoon. It’s a perfect and peaceful hotel with exceptional staff. Delicious room service as well as a great lobby bar and restaurant. zero complaints.
2024 年 3 月に 2 泊滞在
Stephanie Patteson, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Katherine,Thank you so much for taking the time to review! It was a true pleasure to host you for such a special occasion, we were touched you chose to celebrate with us.As a team, we take great pride in providing exceptional service, so we we are delighted to read you enjoyed such a wonderful and peaceful stay.Thank you again for choosing 1 Hotel Mayfair, we look forward to welcoming you back to your new home in the heart of London, in the near future.With warmest wishes,Stephanie PattesonFront Office Manager

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 7 泊滞在
Stephanie Patteson, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Karen,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishes,Stephanie PattesonFront Office Manager

10/10 (非常に良い)

Felipe

2024 年 3 月に 3 泊滞在
Nickからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Felipe,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Dean

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent in every regard.
2024 年 2 月に 4 泊滞在
Halyna Kozakからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Dean, We sincerely appreciate your 5-star rating! Thank you for choosing to stay with us. We're delighted to know that you had a wonderful experience. We look forward to hosting you again soon for another exceptional stay.Warm regards, Halyna KozakExecutive Assistant

10/10 (非常に良い)

Nitzan

2024 年 2 月に 1 泊滞在
Halyna Kozakからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Nitzan, Thank you for the glowing 5-star review! We are thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards, Halyna KozakExecutive Assistant

8/10 (良い)

Irma Anaid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Nickからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Ms Anaid,Thank you for choosing to stay with us and your great rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Christopher

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
1Hotel Mayfair is a winner
Great new hotel - staff and hotel were too notch.
2024 年 1 月に 3 泊滞在
Nickからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Christopher,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay!With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Kimberly

2024 年 2 月に 3 泊滞在
Stephanie Patteson, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Kimberly,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishes,Stephanie PattesonFront Office Manager

10/10 (非常に良い)

Jenny

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Nickからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Jenny,Thank you for choosing to visit us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

adriana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Nickからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Adriana,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Daniele

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ottima scelta
Hotel in funzione da 8 mesi, molto bello, confortevole e il personale davvero gentile C’è un bar, un cocktail bar molto bello e con Dj nel week end molto frequentata ed un ristorante guidato da uno chef stellato davvero buono.
2024 年 1 月に 2 泊滞在
Nickからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Daniele,Thank you for taking the time to share your experience with the team at 1 Hotel Mayfair. Your feedback is extremely valuable as enables us to build on our successes and correct any shortcomings for future stays.As a team, we take great pride in providing exceptional service, we are delighted to read you had an great experience at 1 Hotel Mayfair and loved our style.Thank you again for choosing to stay with us, and we look forward to welcoming you back in the near future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Catherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Nickからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Catherine,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

jose

2024 年 1 月に 2 泊滞在
Nickからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Jose,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

May S

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 8 泊滞在
Nickからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear May,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Zuber、Birmingham

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Nickからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Zuber,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

jane

2024 年 1 月に 1 泊滞在
Nickからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Jane,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Naomi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Nickからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Naomi,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the near future to your new home in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
1Mayfair is a unique luxury Hotel in a wonderful part of Central London. They are true to their sustainability description. The Hotel is fascinating ... living plants secreted all around the hotel including the bedrooms. Natural woods, stone, glass etc in all areas of the Hotel - walls, tables, doors, floors, NO PLASTIC - it's a real testament of what you can achieve if you are single-minded about sustainability.
2023 年 12 月に 3 泊滞在
Nickからの返信 (投稿日 : 2024 年 1 月 3 日)
Dear Peter,Thank you for choosing to stay with us and your glowing rating. We are proud to read that you enjoyed the stay and loved the little touches that go into making our hotel unique.We look forward to welcoming you back in the future to your new garden hideaway in the heart of Mayfair for another outstanding stay.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

gerard

2023 年 12 月に 1 泊滞在
Francois-Xavier Schoefferからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Gerard,Many thanks for staying with us and for your lovely rating. Looking forward to have you back soon… Best wishesFrancois Xavier SchoefferGeneral Manager

10/10 (非常に良い)

Kenneth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The extra mile
Fantastic stay at a true modern but still cozy hotel situated perfectly in Mayfair. Extraordinary service, always a kind word and a helpful hand walking that extra mile from everyone in the staff.
2023 年 12 月に 3 泊滞在
Halyna Kozakからの返信 (投稿日 : 2023 年 12 月 13 日)
Thank you for choosing to stay with us and for sharing your wonderful experience. We're thrilled to learn that you had a fantastic stay with us at 1 Hotel Mayfair. Your kind words mean a lot to us and serve as a great motivation for our team to continue delivering outstanding experiences. We're grateful for your feedback and the opportunity to have been part of your journey in London.We look forward to welcoming you back for another exceptional stay whenever your travels bring you back to Mayfair.

8/10 (良い)

Jeremy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Halyna Kozakからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Jeremy,Thank you for choosing to stay with us at 1 Hotel Mayfair. Your feedback is greatly appreciated.We're delighted that you had a positive experience during your time with us. If there's anything specific that stood out to you or any suggestions you may have to further enhance your next stay, please feel free to share. We look forward to welcoming you back for another great stay in the future.Warm regards, Halyna KozakExecutive Assistant

10/10 (非常に良い)

Lee

2023 年 12 月に 1 泊滞在
Halyna Kozakからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Lee, Thank you for choosing to stay with us and for giving us a 5-star rating. Your feedback is greatly appreciated.We're delighted that you had a positive experience during your time with us. If there's anything specific that stood out to you or any suggestions you may have to further enhance your next stay, please feel free to share. Your input is valuable to us as we strive to ensure every guest has an exceptional experience.We look forward to welcoming you back for another great stay in the future.Warm regards, Halyna Kozak Executive Assistant

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel, my new favourite
2023 年 12 月に 2 泊滞在
1 Hotel Mayfair Teamからの返信 (投稿日 : 2023 年 12 月 9 日)
Dear Mark,Thank you for the fantastic review! We are thrilled to be your new favourite. Looking forward to welcoming you back soon in your new home in the heart of Mayfair. Warm Regards,

10/10 (非常に良い)

Gillian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
All of the staff we encountered were a pleasure. The manager Jude was excellent and we can’t thank him enough for his level of service. The hotel is beautiful in itself a real oasis of calm and tranquility amidst the chaos of London. We loved it and will definitely be back. I also had a massage and the therapist was excellent.
2023 年 12 月に 2 泊滞在
1 Hotel Mayfair からの返信 (投稿日 : 2023 年 12 月 9 日)
Dear Gillian,Thank you for your kind words on your recent stay at the 1 Hotel Mayfair!We are delighted you enjoyed your stay and appreciate your compliments on our staff, especially Jude. It is fantastic to hear you found our hotel to be an oasis of calm in the heart of London. We look forward to welcoming you back soon!Warm Regards,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 3 泊滞在
Halyna Kozakからの返信 (投稿日 : 2023 年 12 月 6 日)
Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.

8/10 (良い)

Justin

2023 年 11 月に 1 泊滞在
Nickからの返信 (投稿日 : 2023 年 12 月 2 日)
Dear Justin,Thank you for choosing to stay with us and your rating. We look forward to welcoming you back in the near future to your new home in the heart of Mayfair.With warmest wishesNick BromheadHotel Manager

6/10 (普通)

Simon

2023 年 11 月に 1 泊滞在
Edward Johnsonからの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you for choosing to stay with us. We would be eager to learn more about your experience as your feedback is vital for our improvement. We look forward to building back your confidence in 1 Hotel Mayfair.With warmest wishesEdward JohnsonDirector of Front Office

8/10 (良い)

john

2023 年 11 月に 1 泊滞在
Edward Johnsonからの返信 (投稿日 : 2023 年 12 月 18 日)
Thank you for taking the time to share your feedback with the team at 1 Hotel Mayfair.Your feedback is vital as it enables us to improve our offering and correct shortcomings.We take great pride in providing exceptional service, and we are delighted to read you had an enjoyable experience at 1 Hotel Mayfair and loved our style.Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future to your new retreat in the heart of Mayfair for another outstanding stay.Warm regards, EdwardDirector of Front Office

10/10 (非常に良い)

Rouzbeh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent!
2023 年 11 月に 4 泊滞在
Nickからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Rouzbeh,Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair.With warmest wishesNick BromheadHotel Manager

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing hotel! Loved everything about it. Location, staff, decor, the rooms, the gym. Will definitely stay here again for my next visit.
2023 年 11 月に 5 泊滞在
Edwardからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for taking the time to share your feedback with the team at 1 Hotel Mayfair.Your feedback is essential as it enables us to improve our offering and correct shortcomings.We take great pride in providing exceptional service, and we are delighted to read you had an enjoyable experience at 1 Hotel Mayfair and loved our style.Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future to your new retreat in the heart of Mayfair for another outstanding stay.Kind regards, EdwardFront Office

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在
Halyna Kozakからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you for choosing to stay with us and your glowing rating. We look forward to welcoming you back in the future to your new home in the heart of Mayfair for another outstanding stay.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 3 泊滞在
Halyna Kozakからの返信 (投稿日 : 2023 年 11 月 13 日)
We appreciate your feedback and are pleased to hear you had a positive experience. If there's anything specific you think we could improve on, please let us know. We're always striving to enhance our services and look forward to the opportunity to welcome you back for an even better experience in the future.

10/10 (非常に良い)

Mark

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great rooms and great everything
2023 年 11 月に 1 泊滞在
Halyna Kozakからの返信 (投稿日 : 2023 年 11 月 10 日)
We're thrilled to receive your positive comments about our rooms and overall services! Your satisfaction is our priority, and it's fantastic to hear that everything lived up to your expectations. If there are any specific features or aspects that stood out to you, we'd love to know more. Your feedback helps us continually improve, and we can't wait to have you back for another exceptional experience!

10/10 (非常に良い)

Deborah

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would stay again
Everything was wonderful. Staff especially courteous and helpful. Room clean and calming. And very comfy bed and pillows.
2023 年 11 月に 1 泊滞在
Halyna Kozakからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you so much for taking the time to leave this fantastic review! We are delighted to hear that you had a wonderful experience during your stay. Our team is dedicated to providing the best service possible, and it's great to know that you found them courteous and helpful.Your feedback is much appreciated, and we hope to welcome you back for another enjoyable stay in the future.

6/10 (普通)

Deepak

気になった点 : 施設のコンディションと設備
Over priced and mediocre with small rooms
2023 年 10 月に 7 泊滞在
Halyna Kozakからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for sharing your thoughts on your recent stay. We apologize for any inconvenience you experienced with room size and pricing. Your feedback helps us improve, and we'll take it into account.

10/10 (非常に良い)

Jessica

良かった点 : 施設のコンディションと設備、客室の快適度
Great stay! Would def return
This new hotel was extremely enjoyable. They let me check in 4h ahead of time. I’m as pleasantly surprised w snacks and tea while I was settling in. Service was incredible.. front desk, bellhop, doorman, etc. Room was equipped with v aesthetic and convenient filtered water tap. Heated floors in bathroom were a nice touch. Well done all around.
2023 年 11 月に 1 泊滞在
Nickからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Jessica,Thank you for taking the time to share your feedback with the team at 1 Hotel Mayfair.We take great pride in providing exceptional service, and we are delighted to read you had an enjoyable experience at 1 Hotel Mayfair and loved our style. The team are very proud of the hotel and this recognition is very important to us a we strive to do all the good we can for all our guests.Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future to your new home in the heart of Mayfair.With warmest wishesNick BromheadHotel Manager