ロンバード駅周辺ホテル

「Breakfast is good enough to enjoy morning time with some drinks and breads option. Bed condition is also good enough to have a good rest.」

「とても清潔」

「The hotel was really nice, it just was not the most convenient if you want to go to downtown chicago. The main thing was that the water on our floor was always hot. Always. They had to come and fix it twice but it was burning hot, could not shower. The day of our check out we waited 2 hours for them to come and fix the issue. The hotel staff was nice but they took their time with everything. The breakfast credit was useful, the food was good there.」

「Although I am a Marriott silver titanium member and it was 4:30 pm, my room was still not ready. Next morning my room card did not work to get into the club lounge. When I went down to the front reception, the lady seemed unhappy and reluctant to rewrite my card to give me lounge access for some reason.」

「The shuttle bus to ORD does not pick up the passengers correctly, and the information is not shared between the hotel and the service company. The front desk staff at the hotel is not always the same. Some are polite and some are clumsy. The reason why some are polite and others are clumsy is because they are not thoroughly trained. For example, on the first and second days, the front desk staff gave us two complimentary bottles of water each, but on the third day, the staff member in charge...