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"We stayed in ‘Hedgehogs View’ for two nights, the location and view were second to none. The privacy of this specific accommodation was perfect as it’s at the top/back of the other ‘hobbit holes’ , so when using the hot tubs and walking around you’re not visible to anybody else. Our initial perspective was that the accommodation was beautiful , great facilities and well styled . Once we’d settled we noticed a lot of black mould spots in the main bedroom , above the bed area and dotted over the ceiling. The bed was extremely uncomfortable , with a very thin matress, the base of the bed being ply wood rather than slats/sprung slats which only accentuated the lack of thickness of the matress. A few little things that don’t work took the edge off the stay also, the bin lid didn’t work, and the mirrors that were supposed to light up in the bedroom/ bathroom didn’t. They stay gave us what we wanted/needed, being a space to relax with stunning views. But for the money I’m not sure I’d return as our sleep was very poor and the mould is something I feel should be addressed ASAP. As it is I’m unsure if I’d recommend based on the above comments."

"Room very clean and spacious Receptionist very helpful Had a swimming pool and resturant on site"

"Really nice, great breakfast supplied"

"Stayed for just one night. Our room was spacious, well equipped, and clean. We ate our evening meal at the hotel as well as our breakfast - both meals were excellent. All the staff were extremely welcoming and polite. I would have no hesitation in recommending this hotel."

"The general cleanliness and condition of this hotel was poor. The floor of the room was sloping and was quite dissorientating when walking into the bathroom. In the bathroom, the shower curtain was stained and looked unclean. The wastebin looked very poor with a rusted lid. Bathroom floor not very clean and the grouting was missing from the corners of the bath. The paint was peeling of the inside of the windowsill. In the room, the kettle was grubby and had to be washed before use, the glasses also had greasy prints on them and also had to be washed before use. The headboard was marked (small tears). The towels and bed linen were clean and we had a comfortable nights sleep. Certainly not worth the money we paid, and as it is, we cannot recommend staying here. On a plus, the staff were very polite and accommodating. "

"Turned up to find our key out on a table, with our name and details where to find the room Everyone else who was staying also had their keys laid out with names/room details. No-one available to speak to, in-person, at check-in. We were in the family room, at the back/outside of the property. Whole room smelt of grease due to the chip shop adjoining the hotel. To be fair, the hotel itselt smelt greasy. Toilets were filthy with broken seats, one of the shower trays filthy and not clean. The other shower tray had used bottles of body wash still in the shower and a pair of old socks left there, too. No hand soap, no tea/coffee sachets. Beds were hard, but may suit those who do not mind a hard matress. No matress topper used, though or protectors- just sheets- and could feel springs through matress. Phoned the number left on a table at "arrival" and advised of issues in room Offered another room, but explained booked family room to accommodate all persons travelling. Was told manager would be told of issues. Come breakfast time, saw one member of staff who was pleasant enough. The layout for breakfast isn't amazing- but was enough to keep my children quiet. We ended up going to Talgarth Mill for breakfast, in the cafe there- would recommend there, or The Strand Cafe for food. For what we paid, was not expecting it to be posh. As a family, we are fairly laid back and not overly fussy. However, this was at the lower end of what we would normally go for/expect . "

"Overall great stay, room lovely and big, lovely big bath and the food was delicious. Small improvements would include accessibility access- we were on second floor which for us was fine, but for those with limited mobility no lift. Would also note the room got very warm, no air con so something to be mindful of, particularly in the summer months (there was a plug in small fan available)."

"The hotel is in a perfect location for exploring Devil's Bridge and the surrounding area. We visited the Elan Valley dams and reservoirs, the Silver Mountain and Aberystwyth. The Hotel looks stunning from the outside and inside. A lot of care has gone into every detail of the hotel. Our room was on the top floor. It was very cool and quirky, just a little bit musty smelling. (We couldn't open the windows without a load of bugs flying in so had to keep them closed unfortunately.) The bathroom looked cool but there was nowhere to put anything! Our arrival wasn't the best. We had travelled a fair distance and arrived at 7, when staff were busy with dinner. We rang the bell a few times, we were ignored by staff rushing around with dinner and drinks orders. I asked someone at the bar for help, who said they would ask someone to come and see to us. We kept waiting and eventually I managed to stop someone who just gave us the key card and told us our room was on the top floor. But then, the complete opposite service occurred on our second and third nights when one particular member of staff was really kind, friendly and helpful when we were looking to get a table for dinner. I forgot to get her name but she was amazing and really made our stay. "

"The staff are incredible "