I will start with the positives- the apartment itself is nice and the location is perfect. You have a nice view and access to everything you need. The property doesn’t have free parking but if you have a car you can easily find paid parking around. The isolation of the apartment is great- even though the street outside is busy, you are well protected by the noise. The building is safe and quiet so you can rest well.
When it comes to the rest, when my partner and I arrived (3 in the morning) the apartment wasn’t clean after the previous occupant. There were no clean sheets or towels so we couldn’t do anything but sit on the sofa because everything was still dirty. We had to wait until the morning for cleaning to come, while an employee tried to tell us over the phone that the apartment can be used (even prior to cleaning).
The staff is relatively quick to reply, although they aren’t available 24/7 as listed in the property description. It’s fine if that’s not the case, but make it clear in your communication. The actual apartment we had wasn’t clearly listed and the wrong building floor was mentioned (we arrived at 3 in the morning so we had to figure this out by ourselves and no one relied until hours after).
Overall, our stay wasn’t pleasant because I had to have discussions every day about either the cleaning or some incorrect charges to my credit card by the company.