2/10 (非常に不満)
M
2024 年 2 月 18 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Disaster
Arrived to find a Curry house which seconded as a reception. I was shown to a room in a cottage across the road where we could park outside. The room was really small, only a single size not two beds squashed inside. The breakfast was not very edible with no bacon in their 'Full English'. The service was poor as the hosts could not speak fluent English and this showed when the car park flooded leaving us marooned in the cottage with no escape except through a foot of standing water. After getting soaking feet, I told the staff and after numerous shrugging of the shoulders, a pallet was found and placed near the doorway so the the cars could be backed up and other guests escape. It is obviously a common problem as locals informed me. The hotel should not be placing guests inside the cottage until it is sorted. Finally, there is no bar, and with the next door pub temporary shut, nowhere to go on the evening.
M
2024 年 2 月に 1 泊滞在