リリアン のリゾート

「We’ve spent the last 5 years here for the July 4th celebrations and we always love it. However, many things had changed and not all for the good. The biggest complaint among our group and many others was their legendary pizza is no longer available! We’ve been enjoying that pizza for probably over 15 years and this year they changed the recipe and it wasn’t great at all. They also remodeled their pizza/ice cream area and only offer 3 flavors of ice cream now as before it was usually 6-7 flavors....

「Room not ready at check-in time, and then we were assigned a room already occupied which was embarrassing. Once we got past the check-in process everything was great.」

「We stayed 3 nights and 4 days. Our room was not cleaned at any point during our stay. The cleaning staff stopped one door before ours on day two. I called the front desk and they said the cleaning staff was extremely busy and they would add us to the list for the evening and send someone up, yet no one ever showed. On day three they came into the room, picked up the trash I put by the door, collected the dirty towels I put by the door, and dropped off clean towels without cleaning the room,...

「Everything was phenomenal」

「Would definitely stay again but I would prefer to be in a different tower」

「I don’t think you can get a much better view from this condo. It is AMAZING from every room! The condo was clean. The beds were comfortable. The staff associated with the amenities were very friendly. We didn’t end up cooking, but the kitchen looked pretty well stocked. I want the couch for my own house! Even the elevator was fast! (I am guessing the parking garage might get a little crazy during the busy season, but you are given 2 spots, which is nice!) It’s really easy to get the beach. I...

「We had a wonderful Thanksgiving vacation at Portofino. This find was beautiful and the Gulf view at sunrise was amazing. Food and drinks at the resort were great and the messages at the spa were amazing! 」