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"Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon tea from 4–5 p.m., which offered a lovely selection of treats in a relaxing setting. The spa team was wonderful as well professional, friendly, and they created such a calm, peaceful atmosphere that made it easy to unwind completely. For families, the kids club was an absolute gem. Our 3-year-old daughter adored it and looked forward to going every day. The staff were incredibly caring, patient, and engaging, we could see how much they genuinely enjoyed spending time with the children. Overall, Serena Bay exceeded all our expectations. It’s the perfect place for both relaxation and family fun. We can’t recommend it highly enough and can’t wait to return!"

"The air conditioning came in handy. The space was just right. I really appreciated the quiet environment and the friendly, accommodating staff."

"Cooperative staff, comfortable room. A good bar and restaurant."

"beautiful property"

"Amazing place to be. Fabulous views of the ocean, the rooms are cleaned daily and the staff are all amazing! Well done team."

"I definitely rate this property 1000/10! It was clean, cool, calming and the environment was welcoming and interesting with so much to do that you won’t need to step outside. I enjoyed spending time at the beach, pool, bar and dining halls. Did I mention that the staff were friendly and helpful? I can’t wait to visit again!"

"Bar well stocked, all frendly and helpful staff. Options of swimming pools..."

"Me and my wife loved the stay there. The rooms were cool after a long day in the sun, the beds were very comfortable and the staff were all very friendly. The food and bars on the resort are the best we’ve had at a hotel. "

"Yes"