Find hotels near Lexington Public Library, Lexington from ￥9,385

"Yes"

"When I arrived, I was impressed by how the outside looked. I was having trouble with my bag and a young man helped bring it in. Wasn't sure if he worked there no uniform or name tag. When I walked in, I was greeted with a "Checking in"no hello. No one at this hotel has a uniform or a name tag. Was happy my room was right there. Room was very clean. When I went to hang up my clothes there were no hangers. Went to go to front desk and another woman asked if she could help. Told her what I was looking for, she was surprised and gave me a hanger. Said that since rooms/hotel are being renovated things are not the same. No big deal for me, problem solved. Went out next day came back around 2pm room had not been made up or the towels replenished. The towels are glorified dish towels very thin and took all of them to dry my hair and myself. Went out to front desk to inquire and was told by the young lady there that only happens if you request it and she would add my name to that list. Told her I have never heard of this EVER. Went back out, came back in at midnight went to room and still nothing had been done. Too tired went to bed. Next day went out was back at 8p room not taken care of. On checkout asked girl at desk if she used towels more than once she said no, I told her I had used mine 4X. She apologized. Told her this is unacceptable. Asked for corporate email all she had was phone number. Couldn't get receipt since I booked through a third party. I hope they get act together"

"Enjoyed our stay very much. The space is brand new and well kept. Staff were so friendly Will definitely return to this location and Highly recommend it to anyone looking!!! "

"No. "

"Our room was nice however the bathroom floor was dirty (hair and dirt) and the sink barely drained."

"The staff was very nice and cordial. The shower head was leaking and replaced immediately upon notification to the front desk. The breakfast attendant/cook was on top of the cleanliness and orderliness of the eating area. She made sure to promptly refill any items running low. Housekeeping was very thorough and the room immaculate. Can’t say enough good things about this property "

"bathroom was super dirty i had to go get my own cleaning supplies to clean & i also found a bug on one of my beds"

"Good"

"We did not use the air conditioning, it was not needed. I did not know that pets were allowed, I did not see any."