2/10 (非常に不満)
宿泊されたお客様
2019 年 11 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like that fact that they have kitchen for cooking. Half of cooking equipments missing. For example, no blender, oven not in working condition, etc.
I like the idea that they provide W hashing machine and dryer for laundry. I good there is dishwasher instead of manual washing up which I have experienced in one their property. A house keeper would be ideal, to clean up the place and change bed linens, as have never see one ever since I started using their properties. A front desk or a maintenance person would be appropriate, to attend to customer’s needs or to fix faulty equipments which they lack in all their properties. Claiming that they have oncall service, that doesn’t responds or act on complaints, which is rude and shocking.Therefore, leaving faulty equipments unfixed, problems unsolved and customers unhappy. They advertised stuff that ain’t available at the properties and that is miss leading !!!
宿泊されたお客様
2019 年 11 月に 4 泊滞在