Ratings based on 964 Verified Reviews

4.2 out of 5
81% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Mar 27, 2020
Comment from Hotel Management
Mar 31, 2020 by PRGEM, Hotel Management
Dear Valued Guest, Thank you for choosing to stay in Costabella. We would love to listen to your thoughts when you have the time to e-mail us because we look forward to having you again when everything is back to normal. Sincerely, Your Costabella Family
4 out of 5
by A verified traveler

Posted Mar 12, 2020
Comment from Hotel Management
Mar 17, 2020 by PRGEM, Hotel Management
Dear Valued Guest, Thank you for spending your holiday in Costabella. We hope you had a wonderful stay so we can have you back again. Sincerely, Your Costabella Family
4 out of 5
by A verified traveler

Posted Mar 8, 2020 on Hotels
Comment from Hotel Management
Mar 9, 2020 by PRGEM, Hotel Management
Dear Nils, Thank you for choosing us for your holiday. We appreciate that you took the time to rate us and are all waiting to have you back soon! Sincerely, Your Costabella Family
5 out of 5
by A verified traveler

Posted Feb 12, 2020 on Hotels
Loved the service in Costabella. The resort is excellent, had a lovely room right next to the beach and near to the pool and restaurant. Would stay there again at any time.
Comment from Hotel Management
Feb 15, 2020 by PRGEM, Hotel Management
Dear Deanna, Thank you for choosing to spend your holiday in Costabella. We cannot be happier knowing that you love our service. Such feedback inspires us everyday. We all look look forward to having you back really soon! Sincerely, Your Costabella Family
3 out of 5
by A verified traveler

Posted Feb 8, 2020 on Hotels
Comment from Hotel Management
Feb 11, 2020 by PRGEM, Hotel Management
Dear Robert, Thank you for staying with us. We appreciate that you took the time to give us your rating. Please do not hesitate to contact us directly if there is anything that we can do to make your stay even better the next time you visit. We look forward to welcoming you back again soon! Sincerely, Your Costabella Family
5 out of 5
by A verified traveler

Posted Feb 5, 2020
Comment from Hotel Management
Feb 5, 2020 by PRGEM, Hotel Management
Dear Valued Guest, Thank you for making your holiday in Costabella and for taking the time to leave us your rating. Your 5 out of 5 rating is more than enough to tell us that you had an enjoyable stay. See you back really soon! Sincerely, Your Costabella Family
5 out of 5
by A verified traveler from Canada

Posted Feb 4, 2020
Great relaxing property. Nice evening atmosphere. Good food and drinks but bit pricey. Lovely pools.
Comment from Hotel Management
Feb 5, 2020 by PRGEM, Hotel Management
Dear Lisa, Thank you for choosing Costabella for your holiday. We are glad to hear that you had a relaxing stay. Your 5 out of 5 rating means a lot to us. Guests who show their appreciate make it all worthwhile. See you back again soon! Sincerely, Your Costabella Family
3 out of 5
by A verified traveler from Cleveland Ohio

Posted Feb 3, 2020
Booked the Junior Suite months in advance and they didn't have a room ready upon arrival even though it was around 5pm. They worked it out after about 30 minutes but was tired from traveling and so was a bit cranky about it. Of course, this is a small thing and the room is quite amazing as well as the view and restaurants were great as well. Below average workout facility. Friendly staff.
Comment from Hotel Management
Feb 5, 2020 by PRGEM, Hotel Management
Dear Valued Guest, Thank you for choosing to stay with us. It is nice that you find our Junior Beachfront Suites, amazing. Allow us to look into your concern and discuss it with our Rooms Division. We hope you had more to like in the resort to merit your return because it will be nice to have you back. Sincerely, Your Costabella Family
5 out of 5
by A verified traveler from Canada

Posted Feb 1, 2020
Very nice property. 2 pools and beach area. Beach water kinda gross in low tide but swimable by noon. Good food at restaurants but bit pricey. Great service. No other close spots to eat locally besides hotel. Very relaxing here.
Comment from Hotel Management
Feb 1, 2020 by PRGEM, Hotel Management
Dear Lisa, Thank you for the compliment for spending your holiday in Costabella. We are glad that you find it very relaxing with us. Our team will even find more inspiration in your feedback about our service. There are restaurants and convenient stores within 1.5- 2 kilometers away from the resort. Allow our Guest Service Team to assist you the next time you visit. Sincerely, Your Costabella Family
4 out of 5
by A verified traveler from Daegu

Posted Jan 25, 2020
Pros Many many sunbeds Excellent sea view Life guards on the beach and pool Breakfast menu changes everyday Kids room Cons People are talking loudly late at night on the beach (no employee takes care of it). Unkind front desk (extremely unkind when check-out) Not many things to eat in breakfast Smelly air from the restaurant Nothing near the hotel (no supermarket or dining place)
Comment from Hotel Management
Feb 1, 2020 by PRGEM, Hotel Management
Dear Valued Guest, Thank you for choosing to spend your holiday with us. We appreciate that you took the time to lay down the pros and cons of your stay. Allow us to discuss your concerns with our department heads so we can even make it better the next time you visit. You may have not noticed but there are nearby restaurants and convenient stores within 1.5- 2 kilometers away from the resort. It will be wonderful to have you back again. Sincerely, Your Costabella Family
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