The pictures etc advertising were great....and upon entering the condo I was really happy and impressed. BUT so many little things that were disappointing. The air conditioner furnace was very loud when running. So loud that I would have to turn up the tv in order to hear it. It was very distracting. For a small condo it was hard to understand why a unit like this would be installed. It was 80 in the condo when I arrived and did not cool down and the loud fan did not shut off until later that evening. So for the entire 3 days I dreaded when it would come back on...yes I complained to Jason and he explained that it was new... Another point... I will not ever rent from a “company” again, only owners that actually stay in the condos occasional. The owners should have known this about the air/furnace.....No coffee cups available, they dishes were all still in the dishwasher. No towels available, the were still in the dryer. I had to fold them and put them away! The king size bed had a PLASTIC mattress pad, very noisy and made you sweat...an owner would not sleep on that plus the bottom sheet did not fit the bed. All the pillows in the condo were hard as a rock. Another indication that the owners did not stay here, only rented it out. I was so impressed with the balcony furniture - tha sectional couch looked very inviting in the pictures and was one of the reasons I chose this condo BUT the cushions were filthy.. and old.... tried to at least turn them over to be able to sit on them and there was mold on some of the cushions.... And you also advertised 2 TVs and cable.... unfortunately there was only cable available in the living room not the bedroom.....SIRRY TO SAY I WONT RECOMNEND THIS CONDO TO ANYONE. I have stayed in other condos in Emerald Bay and loved it.