Lake Hemet

The hotel was amazing. The staff was less than helpful. They seem to expect that a QR code can replace human interaction. I normally expect a greeting along with a short brief on amenities and followed by "if you need anything please let us know". Instead I got. "Scan the QR code." The description of amenities was long and poorly written which required me, more than once to ask for clarification. When I check into a nice hotel after a long day of travel, I simply expect polite, welcoming and helpful. Not, get out your electronic device and figure it out.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

Wonderful!! Will definitely return!