You displayed a hotel on your website available for booking knowing full well that the hotel does not accept online bookings anymore, getting to the hotel for checking in and the hotel Receptionist rejects the booking saying they do not accept online bookings anymore. Yet your company is holding back my money, for what reason?? This is fraud.
I need a refund of my payment. I don't see any reason why my payment should not be refunded.
I will not let this go just like that, I need a refund of payment.
Valerie
2021 年 12 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2021 年 8 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bathrooms are dirty , walls need repainting , great location but need upkeep, it’s like a diamond in the rough , a little remodeling , painting and fixtures will actually make the place shine , my honest review
宿泊されたお客様
2021 年 8 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2020 年 2 月 26 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
this is not a hotel, but the staff is very friendly....i didnt eventually stay and they refused to give me a refund.
宿泊されたお客様
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
Ayorinde
家族旅行
2019 年 11 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wish other review again after all said
It did not meet our expectations at all, on the road no packing space , security not present , it’s not an hotel but an hostel. Money was deducted without refund. We couldn’t sleep there had to look for an hotel. It was a worst experience,my wife and my son were wondering how I got to book such a place. I had no such experience before in my life. It was a robbery.