ラ ビガ ホテル

「立地とサービスは良いが、ホテルの建物が古い。シャワーの水圧がとても弱く、熱いお湯が出ない。お湯の温度はいつもぬるい。」

「Considering the recent earthquake, I can understand the renovation being done on the property, but I did not like the location. Also, there were too many lights on in the room - TV, Air-conditioner, The property is not well kept.」

「I was supposed to receive free breakfast, that is one of the main reasons why I booked the property, but I was told by staff that I have to pay a fee and I was charged all three days I stayed. I ended up ordering from RAPPI which is their version of door dash which was much better!」

「Lovely hotel, the rooms were spacious and very clean, the staff was wonderful and incredibly patient and helpful with the clients. The restaurant was quiet, the food was delicious and the priced were really good. The staff of both the hotel and restaurant were BY FAR the best asset of the hotel. I would definitely book this hotel next time I visit to Cali.」

「Las atenciones fueron de primera en especial de parte de el encargado muy atento , amable , buen trato , me encantó realmente las atenciones y la propiedad . Volvería !!」

「Breakfast was awesome and cocktails delicious」

「Good hotel to be near the universities. Sadly my room was in the floor 1 and there was a lot of noise from the reception. The doorbell was noisy at 4-5am.」

「El personal muy amable el lugar muy limpio el desayuno debe tener mas variedad y la piscina debe condicionante mejor mejor las habitaciones muy limpias」

「Excelente servicio」

「On the first day of checking in the elevator was out of service so had to carry luggage up 3 flights if stairs. No hot water in bathroom during the entire stay!! The responded you must let it run 10 minutes. So after 45 minutes still NO hot water! In addition, the wood vanity at the sick was rotted and clearly with fungus growing into the wood. Lastly , absolutely NO hotel telephone service…they communicated with guests via WhatsApp only! This hotel is one of the most expensive in the city...

「El personal es muy amable pero definitivamente deben mejorar la limpieza de las habitaciones.」

「A very well located family owned hotel where everyone knows your name. It’s also nicely decorated, kept impeccably clean, and the breakfast was delicious! I look forward to my next stay. 」

「⭐ 1/5 — Worst Experience Ever at Casa Aurora! Extremely disappointing experience! We had no internet throughout our entire stay, and the management showed absolutely no concern or urgency to resolve the issue. What made matters worse was the dishonesty. We were offered a refund, which influenced our decision to stay, only for management to go back on their word. They later admitted that they had known the internet wasn’t working from the very beginning but failed to inform us before our...

「Before we checked in, the staff kept our baggages. Also, breakfast was good! We could spend good time in the hotel.」