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"Excellent customer service and welcoming staff "

"Beautiful place, helpful staff and most of all I felt very safe"

"I would recommend Nayara Gardens a thousand times over. Absolutely amazing stay. My entire trip was incredible, and it was all made possible by the outstanding staff and the resort itself. I don’t have a single complaint — not one. I’ll definitely be back within the next six months. Special shoutout to John, Johan, and Francisco — they truly went above and beyond to make my stay exceptional. I celebrated my birthday and a few personal milestones while there, and the team made every moment feel special with thoughtful complimentary touches. Breakfast was included and hands down one of the best I’ve ever had. So many delicious and healthy options — I left the country craving their breakfast. Even though I didn’t get to meet the property manager, Luis, his leadership clearly shows through the entire team. Every staff member was kind, attentive, and dedicated to making sure guests had a perfect experience. If you’re planning a trip to Costa Rica, do yourself a favor — go to La Fortuna and stay at Nayara Gardens. Tell them I sent you."

"I loved everything about this hotel . The rooms are beautiful, the view of the volcano is amazing and the staff is SO helpful and friendly. They made arranging tours and transportation a breeze. I would absolutely come back and will recommend to anyone staying in the area. Definitely 10 out of 10!! Just a stunning property . I am a solo traveller and every staff member made me feel so welcome"

"My favorite vacation yet. Love the people and everything thing about the vacation. "

"We had a lovely stay. The room was spacious with good aircon and spotlessly clean. Great black out blinds so had a lovely sleep. We loved the wet bar and forest thermal baths. Even in the rain it was a fantastic experience. The massage we had was fantastic and the spa room had the windows open so you could hear the sounds of the forest. All staff were delightful from check in to check out. We would return. "

"My wife and I had an amazing time at Tabacón Thermal Resort & Spa during our stay from September 30th to October 2nd. From the moment we arrived, we were impressed by how beautifully the resort blends into its lush natural surroundings. The thermal springs were absolutely stunning, crystal clear, surrounded by vibrant greenery, and perfectly maintained. Relaxing in the warm pools while listening to the sounds of nature was truly unforgettable. The stepped waterfalls and tropical landscaping made it feel like a private paradise. Everything was so serene, and we loved exploring the different pools, each with its own temperature and atmosphere. Our room was elegant, modern, and very comfortable. The wooden furnishings and nature-inspired decor created a warm, relaxing environment that fit perfectly with the resort’s natural beauty. The bed was incredibly comfortable, and we appreciated the attention to detail in both design and cleanliness. The staff were friendly, attentive, and made sure we had everything we needed to enjoy our stay. Overall, our experience at Tabacón was beyond our expectations, a perfect blend of luxury, relaxation, and nature. We would absolutely recommend it to anyone visiting the Arenal area and hope to return again someday!"

"An excellent property with excellent staff! Would highly recommend!"

"It was very good"