Find All-inclusive Hotel in La Cruz de Huanacaxtle

"Yes"

"Very very nice staff very polite. Clean room, nice beach front resort, very clean garden, clean pool. The only downside was as my husband and I walked in, we were tricked, I mean side tracked into thinking that the lady that was in front of hotel with bellboy was actually checking us in and she mentioned she was going to tell us about the amenities of the resort. And bang! We fell into the 90 minutes conversation about buying into the Sheraton timeshare. We told them we weren’t interested after talking to 6!!! Six different people. That’s a little too much. I felt my vacation drifting away. Then we had to talk to another person in regards to rebound transfer to airport next day and then she starts telling us about another buying option, then we did a tour that was given to us for the 90 minute timeshare and there again another person approached about a new resort. Basically as soon as we got off the airplane, people shouting out to go with them, so overwhelmed with all of that. But the actual over all stay and staff at the Sheraton, bartenders, cleaning lady, extremely satisfied. I would just recommend, that the resort be mindful that some people just want to vacation. We were tired, and to still have to talk to people. That was not what I was looking for on my vacation. I must say they did give us a good price on tour, Los arcos. And 2 complementary massage at spa, which Evelyn and I can’t remember the other lady’s name. But they were great. Nice Spa but expensive!!! "

"I love this place! "

"I felt some of the staff were rude I'd ask for something and they didn't want to help it seems sometimes it was dead very slow on service I found some times if you have all inclusive you should not have to sign for everything it's crazy "

"Checking in was horrible. They didn’t have a room for us when we arrived. They gave a room where people were still there, then they gave us another room which was at the very back with a view to the neighbour building which looked like it was under construction. We went the next day to ask if they could give us another room, the guy said to go back next day, and we did, but they told us that they wouldn’t move us at all. I told them that this would be the first and last time we would stay there, and the guy just shrugged and said “ok”. On the other hand, the buffet food was delicious and the pool was ok. "

"Yes, we could see the ocean and the pools and luscious landscapes. "

"Yes"

"Keep receipts and double check your bill We were double charged several times for the outside bar"

"The view of the ocean is beautiful. "