ラ クロスのアパートスタイルホテル

「Nobody cleaned our room in two nights. Maybe that’s just the way they do it now. But signs in the bathroom say put your dirty towels on the floor and they’ll be replaced. That didn’t happen. Went down to the front desk to ask them to put more body wash in the empty container. The woman at the front desk said I’ll take care of it and never did. I just felt like we got crappy service. I asked a different front counter person what the “Fairfield guarantee“ was. Even though it is a sign at the main...

「The beds were a bit soft for our liking. The front desk manager was absolutely amazingly friendly, helpful. The staff at the breakfast was also extremely friendly. Was perfect for our 1 night stay.」

「My room had mowed all in the bathroom. My room was not clean. There was hair on the bed hair in the shower hair on the toilet hair in the sink. I was moved to another room. It was cleaner, but it still wasn’t clean. Will not stay there again, however on a lighter side, the staff was professional, polite, well dressed and accommodating.」

「Tried to charge me for a room I already paid for. Then tried to charge me a $20 pet fee when the Hotels.Com site specifically said $10. Room was FILTHY, baseboards hadn't been cleaned in years. Stains and scuffs all over walls. Left me one tiny bar of soap that was literally smashed in the package into crumbs. Water was barely above room temp and took a good 5 minutes to warm at all. Grounds had litter and trash thrown about. No wonder I was the only car there in a bust summer season. I wouldn't...

「Rooms were clean and staff were friendly.」