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Reviews of Karasuma Kyoto Hotel

3.5 out of 5
Karasuma Kyoto Hotel
Karasuma Shijo, Shimogyo-ku, Kyoto, Kyoto

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 1000 reviews" "
Rating 8 - Good. 452 out of 1000 reviews" "
Rating 6 - Okay. 110 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chi Kit

Liked: Cleanliness, staff & service, amenities
Very close to the subway but the facilities show some ages
Stayed 2 nights in Mar 2024

6/10 Okay

Terumi

Liked: Cleanliness, staff & service
Overall it’s ok. One very negative thing was smell of bathroom. Smell pee & we tried to use air fresher, but didn’t go away. That was really disappointing thing for us. But amenities were good including tea powder.
Stayed 1 night in Mar 2024

10/10 Excellent

Kia How

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
very conveniently located
Stayed 4 nights in Dec 2023

8/10 Good

Aileen

Traveled with family
Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

KENZO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sheau Gang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel for a family stay. It is very accessible to a subway station. It is also conveniently located near key transport nodes and shopping areas. I'm pleasantly surprised that the hotel is still using an actual room key (the metal and keychain, not the card) that one may safekeep at the conceige. This is a practice not commonly seen today. But then, this is Kyoto!
Stayed 6 nights in Dec 2023

10/10 Excellent

Julie K.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful in assisting us. Very pleasant .
Stayed 3 nights in Nov 2023

4/10 Poor

Chelsea, Washington

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rumi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place , very clean , everything is close by , station many restaurants around , in the future I would come back again thanks
Stayed 2 nights in Oct 2023

6/10 Okay

Vicente

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The first room smelled of cigarette smell and humidity. We told the staff and they were nice enough to give us another room. The next room was a bit better. It did not have a cigarette smell but you can still smell old humidity in the room. We were able to air it out as they had a fan and we could open the windows. The bathroom was very small. I hit my head on the door knob trying to stand up from the seat. The bathroom had a noticeable but not overbearing sewage smell that was also present in the room prior. The staff was nice and the location is convenient but I will never book here again.

8/10 Good

Ming-Hsuan, Cupertino

Liked: Cleanliness, staff & service
Old facilities but clean. Cannot control AC by degrees (only three settings). Tiny bathroom/bathtub. But overall good bang for the buck.
Stayed 2 nights in Sep 2023

10/10 Excellent

MARK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand looking hotel, the staff were wonderful and it's close to everything. The nearest underground station in seconds away too. Will definitely visit again
Stayed 4 nights in Aug 2023

6/10 Okay

Curt

Traveled with family
Liked: Staff & service, amenities
This is an older property, fairly well maintained. The location right above a major train/subway intersection in the city center can’t be beat. Also, the price was quite inexpensive. The bathroom was a typical “unit” type affair which taller/larger guests might find challenging. I was not in Kyoto to spend time in a hotel room, so found everything satisfactory.
Stayed 2 nights in Aug 2023

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice, rooms were clean, and the staff were friendly. Room was a bit small (still bigger than Tokyo) but that's what you get for convenience. Would absolutely come back!
Stayed 2 nights in Jul 2023

10/10 Excellent

PARAVINEE

Stayed 3 nights in Jun 2023

10/10 Excellent

Zhu

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a very convenient place and good room condition
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karasuma Kyoto hotel
It was a nice place to stay and shopping. The place was very near Train station and it all shopping centre areas and food
Stayed 3 nights in Feb 2020

6/10 Okay

Werner

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location
It was very old and felt uncleaned. Location was good though
Stayed 1 night in Dec 2019

4/10 Poor

Kiran

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: Check in was smooth, staff was polite. Hotel is easy to find. Cons: The room was big but bathroom extremely tiny The ventilation/air conditioning was very little. I couldn’t sleep at night because it was too hot (it was autumn) The pillows are extremely soft and flat
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

Serene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay in this hotel.
Convenience and near to station. There is a Starbucks at the lift lobby. The room is in super clean condition. The down side is the room is very warm during our stay. Maybe due to the cold weather outside. They include breakfast and have e wide spread of food.
Stayed 1 night in Nov 2019

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Older hotel but good service and location
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old building, poor AC. A little bit dusty, feels itchy on skin
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Just right outside the exit of shijo subway station, underpass linked to Karasuma and Kawarachi Station. Lift from subway is just few steps away from hotel at Exit 4.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

JipandLulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern-looking, well-resourced hotel conveniently located a stone's throw away from Shijo metro station, and approximately ten minutes on foot from the Gion district. A couple of good restaurants, an (expensive) bar and a Starbucks are on site. Several other dining and drinking options including an Irish pub are nearby. Decently sized room (we stayed in a double) for Kyoto with a comfortable bed, quiet location and decent water temperatures/pressures. Bath towels were a little on the threadbare side though. The hotel was conveniently located for sightseeing, given its proximity to Shijo (just two stops away from Kyoto station) and Karasuma stations, making it a little easier to get to attractions like the Inari shrine and Kinkaju-ji (Golden Pavilion). About ten to fifteen minutes walk from locations like Nijo castle and the Gion district. If we manage to return to Kyoto someday, we'll definitely stay here again.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Josephine, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. When we need any information, they are able to advise
Stayed 6 nights in Sep 2019

10/10 Excellent

Oystein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Oystein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Bob, Monterey, CA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific downtown hotel located near both subway and Hankyu line Karasuma station. Lots of eating places in immediate area. Excellent breakfast, well worth any additional charges. Wide selection of western and Japanese foods. Excellent coffee. Great value. Will definitely stay here again.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Location is excellent and there's a Starbucks just right outside. Plenty of restaurants nearby.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly helpful staff.
Stayed 2 nights in Aug 2019

8/10 Good

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Lili, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Very nice room. Worth it to stay. Highly recommended .
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
The bathrooms were gross. Everything else was fine.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Convenient hotel with tiny bathroom
We stayed for 3 nights. The location was great, convenient for shopping, sightseeing and transportation. On the other hand, the bathroom was unbelievably tiny. The buthtub, sink and toilet were in 5'x3.5'? If you drop something in the bathroom floor, you would hit your head on something to pick it up.The shower was very strong which is excellent though. I would not stay there just because the bathroom was so uncomfortable.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is narrow and not roomy but equip necessary facilities. clean and it's good for a traveller to looking around city and stay in the hotel to sleep.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Joo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, except odour in the room, otherwise location and complimentary bottled water are great.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great location right next to a sub way station . Access through a lift to the sub way in case one is carrying heavy luggage. Friendly staff & a clean hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

Evelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel stay
Great stay!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are starbuck just in front of the hotel,2 mins from subway station, walking distance to Gion, Nishiki market. Just notice that expedia didn’t include the property tax ,you have to pay for this when you check out.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Karasuma Kyoto Hotel is in a great location handy to both Kyoto JR station and all the sights in downtown Kyoto. The bedding comfortable, amenities suitable, nice and clean. With a starbucks out the front of the hotel this kept one of our travellers nice and happy! Overall we enjoyed our stay in Kyoto. Thank you!
Stayed 2 nights in May 2019