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"Very convenient location. It was tricky to find initially as the entrance is tucked in the corner behind the check in counters on the departure level (3F) in terminal 3. There are plenty of restaurants and shops in the terminal. For travellers arriving from train, the terminal 3 stop is before terminal 1/2. Free shuttle bus between terminals or you can pay for a quicker ride on the train or monorail (easy access from 3F). I booked a superior room with 2 beds, like so many hotels in Japan it is small. Nice bathroom with separate space for bath. "

"The accommodations were far above what I expected. The courtesy from the staff and concierge team were also far above. We needed assistance obtaining a last-minute wheelchair, and the hotel provided us with one to use. The concierge team also provided further assistance with helping my family locate and purchase our own wheelchair for further traveling on the holiday (Emperor's Birthday). The level of care and kindness shown to us made our trip even better and far less stressful. The hotel was beautiful with breathtaking views of the city skyline. The western breakfast on the top floor was wonderful, with plenty of options for our vegan family members. I enjoyed the cocktail hour and the appetizers. A nice way to end my day before heading up to my room. Loved all the amenities at this hotel. Thank you for making our trip memorable and for all your assistance in helping us. We will definitely be returning and staying at your hotel in the coming year!"

"Rooms were clean and convenient. Theme rooms were very cool and came with novelty items. No dedicated storage space in the rooms we were in."

"Very clean and nice rooms! The girls loved the Japanese bath house! "

"Everything was great. Do keep in mind that their airport shuttle only leaves in mornings, so if your flight is later in the day or evening, you have to find your own ride. "

"Excellent service and the most convienient area, near shopping malls and train station. Would come back for a 3rd time. "

"The room was fantastic and perfectly suited for our stay. It came equipped with a washer and dryer, and detergent was conveniently included in the room. All the amenities we needed were downstairs in the lobby, like extra sponges, toothbrushes, even hair ties! The breakfast at the hotel was simply amazing, and the hotel was conveniently located right across the street from the train station. It was easily accessible and in a great location! If I were to visit Tokyo again, I would definitely stay here."

"Beautiful hotel. Perfect with kids. Good restaurant options."

"Shinagawa Prince Hotel has everything you need for an enjoyable experience -- on-property restaurants as well as close proximity to other restaurants, shopping, and across from the Shinagawa Station. Very convenient."