Find all hotels by Sotetsu in Kuroto

"Compared to last year, this stay was not a pleasant experience from check-in to check-out. I was here for a work trip, so reliable Wi-Fi was extremely important. Unfortunately, the connection did not work properly and kept cutting off during our team calls. When we informed the front desk, we were told there was nothing they could do. Additionally, the phone in the room rang randomly twice over the weekend at around 7am, which was very frustrating when trying to rest after long working days. Communication was also difficult at times, as the English proficiency of the staff was limited, which made it hard to get messages across. Might be the last time here"

"Loved the connivence of the hotel. Biggest problem was the mattress and pillows."

"Beautiful ocean view from the room, 12/10 would recommend"

"They were awesome, clean, so nice"

"The room was amazingly clean. Check in was fast and easy. Check out was a computerized self-checkout, which only took a couple of minutes. The breakfast buffet was well worth the price. Good variety of mostly western food. The gym was small with a stair climber, 2 treadmills and a bike. Conveniently located acrosss the street from Shimbashi Station, which has lots of good restaurants. Bed was softer than most Japanese hotel beds, and the room was larger than most Tokyo rooms. They have 2 robots or room deliveries. "

"Had to take a smoking room. I’ve stayed in some before when there was no other option and it wasn’t terrible. But the smoking rooms here are BY FAR THE WORST. Everything else about the hotel was great, but if you book late and they only have smoking rooms left, be sure you’re prepared. "

"This hotel is located in the middle of a green space which is nice in terms of quiet and being in a place that feels separated from the city. That being said, there are no 7-Eleven or convenience store close by, but a wonderful restaurant and wonderfully helpful staff and concierge."

"Loved my time here. Thank you!"

"Hotel was great for our short 4 day trip. It was not too far from Haneda Airport and major sites in Tokyo. Next to a train station. Restaurants in walking distance. 7-11 access was great for the late night snacks and drinks my family desired. Overall, great hotel. "