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"I loved our stay here! The staff are very helpful and there’s a big supermarket at the back of the property, a park, hot springs and skate park with restaurants."

"The spa is great, transfer service was. I’ve, staff very cordial and huge breakfast. Room was very clean and spacious and traditional. Very relaxing stay. Unazukionsen is a very nice place to visit and the Kurobe Gorge is stunning. Easy to access. Would stay again. "

"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."