クラナ カトゥナーヤカの家族向けホテル

"スタッフの対応が素晴らしかったです！"

"建物自体の雰囲気は何一つ言う事はないが、やはり歴史的建造物のため、古さは否めず、カビ臭い匂いがするし、部屋の鍵や、コンセントまわりなどいろいろと使いにくい。 今はコロンボでもいいホテルがいろいろあるので、正直、1回経験出来ればいいかなと感じている。"

"色々な国のヒルトンを利用していますが、上位に入るよさです。朝食も素晴らしいです"

"Very quite and clean"

"good"

"0時まで音楽がガンガン聞こえる。"

"Firstly, when we conducted check-in, they tried to get cash from us, even though we have already paid the all of accommodation fee, through Hotel.com. It seemed that they intentionally tried to receive the money as their personal tip, and when they recognized they failed (I explained that *I have already paid through Hotel.com*), they just said *Sorry*. I think they had some success experiences that they could duplicated accommodation fee, by this trial. I was unpleasant from the beginning. Secondly, A restaurant manager strongly recommend us to choose the buffet, even though we denied many times, due to our queries. He just prioritized his profit and he never respect us. Finally he gave up to change our mind, but he never show professional attitude and just showed childish attitude (after that he just ignored us totally). We were strongly uncomfortable in the restaurant. From those reason, I don’t recommend this hotel and restaurant to anyone at all. "

"非常に良かったです。"

"バイキングの食事が美味しい お部屋が広くて、バスタブとシャワールームも広く、日本人には嬉しい。 ベッドの大きさ、窓や室内装飾が良いです。 気になる点、シーツや布団が古い感があります。"