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Holiday Inn Krakow City Centre by IHG

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Luxury
5.0 star property
9.2

Wonderful

Central Krakow luxury retreat

Sophisticated travelers can stroll to Krakow's historic Main Market Square within minutes from this prime city center location. Two onsite restaurants serve delicious cuisine. After exploring nearby attractions, guests return to exceptionally clean, comfortable rooms praised for their spaciousness.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥20,176
￥22,496 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom (Dining) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Dining)

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, Multiple Beds (With Sofa)

Premium Room, Multiple Beds (With Sofa) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds (With Sofa)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Resort view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Kraków City Centre, a neighborhood in Kraków, Holiday Inn Krakow City Centre by IHG is near a train station and near theme parks. Kraków Barbican and Wawel Castle are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Old Synagogue and Galicia Jewish Museum are two other places to visit that come recommended. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our Kraków travel guide
Map
31-072, Lesser Poland, Kraków, Wielopole 4

What's nearby

  • Planty Park
    Planty Park
    2 min walk - 0.2 km
  • Main Market Square
    Main Market Square
    8 min walk - 0.7 km
  • St. Mary's Basilica
    St. Mary's Basilica
    8 min walk - 0.7 km
  • Cloth Hall
    Cloth Hall
    9 min walk - 0.8 km
  • Wawel castle in Krakow, Poland
    Wawel Castle
    14 min walk - 1.2 km

Getting around

  • Turowicza Station
    7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    8 min drive
  • John Paul II - Balice Airport (KRK)
    32 min drive

Restaurants

  • MO-JA
    3 min walk
  • Pierogarnia Krakowiacy
    4 min walk
  • Busz
    5 min walk
  • Prosciuttko Panino e Vino
    3 min walk
  • Indian Flame
    2 min walk

About this property

Holiday Inn Krakow City Centre by IHG

Luxury hotel near Main Market Square
Located close to St. Mary's Basilica and Cloth Hall, Holiday Inn Krakow City Centre by IHG provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a Thai massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, light fare, and al fresco dining. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • 12 meeting rooms, local meal delivery service, and outdoor furniture
  • Tour/ticket assistance, coworking spaces, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 236 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (PLN 120 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PLN 100 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Impresja
  • Reflections Bar & Restaurant
  • The City

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Conference center (16,684 square feet of space)
  • Coworking space

Outdoors

  • Outdoor furniture

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for PLN 160.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 100 per person
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Holiday Inn Krakow City Centre by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn Krakow City Centre by IHG?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Krakow City Centre by IHG on May 31, 2026 start from ￥20,176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at Holiday Inn Krakow City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Holiday Inn Krakow City Centre by IHG?

Check-out is at noon.

Where is Holiday Inn Krakow City Centre by IHG located?

Located in Kraków City Centre, this luxury hotel is within a 10-minute walk of Main Market Square, St. Mary's Basilica, and Cloth Hall. Town Hall Tower and Kraków Barbican are also within 15 minutes. Kraków Główny Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Krakow City Centre by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 642 out of 1009 reviews
Rating 8 - Good. 303 out of 1009 reviews
Rating 6 - Okay. 50 out of 1009 reviews
Rating 4 - Poor. 9 out of 1009 reviews
Rating 2 - Terrible. 5 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location, very accessible but not too close to the noisy square but only a few minutes away walking distance.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to centre. Friendly and efficient staff. I would stay again.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of the best hotels I’ve stayed in abroad. Clean, brilliantly located.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the proximity to main square. I was able to walk back, less than 15 min to use the bathroom and take some rest before my next adventure!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and staff were super helpful. good food within the restaurant.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kelly Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - clean rooms - fantastic food and drink - central to everywhere - friendly staff - would definitely recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Great room and facilities...staff were very helpful and its in a great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious rooms, friendly staff, great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

remah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4night was very good close to all attractions by walking
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Staff were really friendly and helpful. Hotel was very clean, restaurant was well staffed, provided a good variety of food.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, nice breakfast, convenience of location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms in a perfect location! We’ll definitely be back to Krakow in the warmer months and will book this hotel again. We enjoyed dinner at the hotel one evening—delicious food and lovely staff. A small suggestion: having biscuits with the coffee and tea would be a nice extra touch.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at a hotel in Kraków, and it exceeded my expectations in every way. From the moment I arrived, the staff were incredibly welcoming, professional, and always ready to help with recommendations or any requests. The room was spotless, spacious, and thoughtfully designed, combining modern comfort with a touch of local charm. The bed was especially comfortable, making it easy to relax after a long day of exploring the city. I also appreciated the small details, like complimentary water, quality toiletries, and reliable Wi-Fi. The location was perfect—close enough to the main attractions like the Old Town and Wawel Castle, yet quiet enough to ensure a peaceful night’s sleep. Breakfast each morning was excellent, with a wide variety of fresh and delicious options catering to different tastes.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming staff, clean rooms, definitely will go back
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities
Our room was good and the staff were friendly and helpful and the amenities were good. It was centrally located near the Old Town and Market Square and not too far from the main station.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
An excellent hotel, centrally located and a short walk into old town. The hotel room was spacious and very clean. The breakfast choice was great and all good quality. The hotel staff were also fantastic and nothing was too much to ask. would definitely stay here again A++
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marisia Lezane

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location to Old Town, near to trams to get around Krakow, room excellent, staff welcoming. Thoroughly enjoyed our stay
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Pamela Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location near to all attractions. Breakfast really good and rooms very comfortable and clean. Only issue there wasnt a proper shower only a hand held one. Wouldn't put us off booking the hotel again though
Stayed 4 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable rooms. Good breakfast. Friendly staff. The restaurant unfortunately is part of the bar, so not great for a sit down meal. Otherwise highly recommend staying here.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Brenda

Lovely Stay

This hotel was lovely and easy to get to the main square and was central for so many places. The staff were all helpful and friendly and wouldn’t hesitate to recommend it
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really help staff and well situated for exploring
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was perfect: the staff is amazing, the property clean, the food outstanding, our rooms were great - we loved it here. We will return and stay here always!
Stayed 3 nights in Aug 2025