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"建物が老朽化していて、照明が暗い"

"よかった"

"It was very clean. The room and facilities were beautifully kept and very new. The staff was very friendly and helpful. However we were surprised at the extra charges for two futons for our children at ¥3000 a piece as well as the ¥3000 late arrival fee, which made it much more expensive than we originally thought. Also, we would have liked to have booked one of the other rooms via Expedia, but it said that none were available on our date however, upon arrival, we were the only guest there so he...

"Very welcoming staff and delicious meals. The private onsen in room and club lounge were also nice. "

"Onsen was nice, room was large/well maintained, and the buffet style food was surprisingly good. The exterior around the property needs some work, but once you’re inside you couldn’t care less."

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "

"The staff were very kind and helpful. The hotel is clean and in a very convenient location."

"Large bathroom, close to a train station. Good"

"Best hotel by a mile."