This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again.
Kyle
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Ranit
2024 年 2 月 23 日
良かった点 : 清潔度
Decorative and clean
Ranit
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2024 年 2 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly Recommend
Concierge service was excellent. Nice to be located next to shopping mall within walking distance.
Nice coffee shop downstairs with excellent pastries! :)
宿泊されたお客様
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Rohit
2024 年 1 月 16 日
Rohit
2024 年 1 月に 1 泊滞在
8/10 (良い)
Malay
家族旅行
2024 年 1 月 6 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Comfortable stay
Had booked multiple rooms with family. Good hotel, comfortable rooms. Staff polite and very obliging. However, on several occasions the room service and requests took a long time to be fulfilled and at times not fulfilled at all. Breakfast was very good, but the live action items were very slow and once again on several occasions our orders did not come through and had to be chased a few times.
Overall a comfortable and good stay. Management should work on looking at speeding up some service requests.
Malay
2023 年 12 月に 2 泊滞在
2/10 (非常に不満)
Malini
家族旅行
2024 年 1 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We made a reservation for 12 nights sight unseen. Unfortunately we had to check out after the first night because of overwhelming smell of pesticide that irritated our lungs, loud music late into the night and during the day. They are listed as offering a full kitchen, however, in reality what you get is a kitchenette with a tiny refrigerator.
We made the mistake of paying them in advance sight unseen. They declined to issue a refund.