The property is not 4*
The shared areas like the restaurant are unclean
There seems to be a lot of staff who do very little
There needs to be more security on the beach. Outside guests are not supposed to be within 25m of the beach properties, however this is not implemented by the security and outside guests lay wherever they want. Outside guests also fly drones right up to the windows of the guest properties which felt like invasion of privacy. The bus is at unhelpful hours so not much use.
The water was filthy and snorkelling was not possible - may not be the fault of the hotel - however they do not clean up the beach of dirt, leaves and general litter. Syringe found on beach outside room.
The shuttle to the ferry is too late, all guests nearly missed their ferry. The ferry is at 930am departure, the bus does not leave until 9/910 and is at least a 15 minute drive due to the suitcases being on the roof of the vehicle and needing to drive slow. This hotel needs improvement or to significantly decrease their prices
Jessica
2024 年 2 月に 3 泊滞在
2/10 (非常に不満)
Sorhaya
カップルで旅行
2023 年 12 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is not well kept, It's a 3 stars resort at best. The common bathrooms are dirty. The prices for food at the resort (although the food is good) is quite expensive, as expensive as some of the 5 stars resorts on the main islands. The breakfast options are very limited. we had to change room and both times the toilets seats were damaged. The hot water was not working properly. And finally the resort is severely under staff. Avoid at all cost!
Sorhaya
2023 年 12 月に 3 泊滞在
8/10 (良い)
Monika
2023 年 11 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great peaceful resort - highly recommend it. Awesome hidden villas with pool and ocean view, paradise!
Monika
2023 年 11 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2023 年 3 月 22 日
気になった点 : スタッフとサービス
No late checkout or early check in, service is okay to below okay for the price and i would not come again inless the same price is offered as full board, breakfast was okay not wow